Client Liaison Officer

1 week ago

Brighton and Hove, United Kingdom Brighton & Hove City Council Full time

**Job introduction**:
**We are looking for a Client Liaison Officer to join our busy team in providing security at The Brighton Centre.**

A Client Liaison Officer works on a rolling shift pattern, providing security for the Venue at all times and ensuring a welcoming arrival point to clients and staff.

This role is a permanent full-time post, based on 37 hours per week shift work, with shift allowances. The post is an integral part of the Brighton Centre team.

You will have a set rota that works over 8 weeks rotation. This means you may have to work over Christmas and New Year.

**About the role**:
The Brighton Centre is an internationally known venue of considerable scale; it hosts conferences, events, exhibitions, meetings, festivals and concerts with a capacity of up to 5,500.

The Client Liaison Officer is responsible for the security of the building including the operation of CCTV and radios. Delivering a high performing, responsive and customer orientated service that deals with enquiries end-to-end and providing a security presence for all areas of the Brighton Centre. Record deliveries and liaise with the recipient. Provide an interface between clients and Centre Management ensuring that effective lines of communication are maintained. Working on a rolling shift pattern of 7 early days, 7 late days and 7 nights, rotating over eight weeks, 365 days a year.

The shift pattern is a 3 shift system that rotates over 8 weeks. The shifts are 07.30 - 15.30, 15.30 - 23.30 & 23.30 - 07.30.

**Interview date**: w/c 14th March

For an informal discussion, please contact Terry Sparke - Compliance and Service Manager on 01273 292903

**Additional information**:
Your starting salary will be pro rata if the above position is part-time or term-time only.

**Company information**:
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

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