Admin Assistant

1 week ago

Slough, United Kingdom Tough Glove Full time

**About Tough Glove Limited**:
Tough Glove Limited is a dynamic and fast-growing company specializing in high-quality disposable gloves tailored to professionals in various industries. We are the leading disposable glove company on TikTok, renowned for our viral products and innovative approach. As we expand, we are looking for a highly motivated Administrative Assistant to join our team and play a key role in supporting our operations.

**Role Overview**:
**Key Responsibilities**:

- **Customer Service**: Manage the main company line, handling customer queries, complaints, returns, and feedback requests with professionalism and empathy.
- **Data Organization**: Maintain and organize company data, including customer information, feedback logs, and operational records.
- **Process Improvement**: Identify areas for improvement in administrative processes and propose solutions to enhance efficiency.
- **Feedback Coordination**: Collaborate with the team to gather and analyse customer feedback for insights that drive business improvements.
- **Operational Support**: Assist with general administrative duties, including scheduling, filing, and inventory tracking.
- **Collaboration**: Work closely with other team members to support their operational and strategic goals.
- **Record Keeping**: Ensure all records are accurate, up-to-date, and compliant with company standards.

**Qualifications & Skills**:

- Proven experience in an administrative or customer service role.
- Exceptional organizational and time-management skills with attention to detail.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite and familiarity with other productivity tools (e.g., CRM systems, project management software).
- A proactive and problem-solving mindset, with the ability to adapt to changing priorities.
- Commitment to excellence in process and a drive to continuously improve.
- Highly motivated, with a desire to grow within the company.

**Working Hours**:

- Full-time, Monday to Friday. Some flexibility may be required during peak periods.

**Compensation**:

- Competitive salary based on experience.
- Opportunities for professional development and growth within the company.

**Why Join Us?**
- Be part of a passionate and innovative team driving change in the disposable glove industry.
- Work in a supportive environment where your contributions are valued and recognized.

**Application Process**:
To apply, please submit:

- Your CV.

Applications will be reviewed on a rolling basis, so don’t delay Join us and contribute to the continued success of Tough Glove Limited.

Pay: £22,092.00-£23,199.00 per year

**Benefits**:

- Casual dress
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: £22,092.00-£23,199.00 per year

**Benefits**:

- Casual dress
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Reference ID: AdminAssistant

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