Credit Controller

1 week ago

Gateshead, United Kingdom Aspire Technology Solutions Full time

**About Aspire**

Aspire Technology Solutions is one of the fastest-growing IT companies in the UK. Established in 2006, we have experienced continuous double-digit growth. Our mission is to deliver technology like no other; we are dedicated to putting technology to work to help our customers innovate, become more efficient and grow quicker.

We provide end-to-end business technology including connectivity, cloud, voice and technical support solutions. We are proud to have been named as the North East Company of the Year at the 2020 North East Business Awards.

We’re a people-focused business, employing over 220 people. We have a culture of continuous development where we like to work hard to deliver outstanding results and have fun along the way. We have ambitious plans to continue to grow the business and be one of the best places to work.

Our success is driven by our technical excellence and underpinned by our passion for delivering outstanding customer experience.

**About the role**

**Duties and Responsibilities**:

- Debt collection via direct communication with customers
- Sending statements of account to customers on a regular basis
- Performing account reconciliations following receipt of information from customers
- Allocating payments and credit notes
- Aged debt analysis
- Communication and escalation of issues to the Finance Operations Manager

**Knowledge, Skills and Experience Required**:
**Essential**
- Diligence and attention to detail;
- Excellent organisation skills;
- Good oral and written communication skills;
- Good working knowledge of Excel;
- Previous experience in a similar role;
- Be focused on customer service;
- Be able to build Customer relationships.

**Desirable**
- Using Sage 50 or Sage 200;
- Using Microsoft Dynamics (CRM).

**Qualifications**:
**Location and Working Arrangements**:
The position offered is based out of Aspire’s Gateshead Head Office, NE8 2BJ. However, you may, on occasion, be required to work at customer locations throughout the UK.

The working hours are normally Monday to Friday, 09:00-17:30 with 1hr for lunch, although exact working hours can be discussed. This role offers a hybrid working pattern.

**Working hours**:
37.5 per week

**Reporting and Department**:
The individual will report to the Head of Finance Operations.

**Salary**:
£19,305 - £22,000 per annum, depending on experience.

**Benefits**:

- Enhanced 25 days annual leave (increasing with your service)
- Health Cash Plan covering dental, optical, consultations, therapies, chiropody, NHS prescription charges and flu vaccines.
- Network benefits (get discounts at high street stores and savings on leisure, travel or even your weekly shop)
- Discounted gym membership
- Enhanced maternity and paternity pay
- Fantastic value-led company culture
- 5% company-matched pension scheme
- Cycle to work scheme
- Corporate travel discount - paid for car parking / subsidised travel pass up to £600 a year / those who walk & cycle to work will benefit from 1 additional day’s annual leave per year and access to a free laundry service
- 24 hour employee assistance
- TechScheme - save on the latest tech products via salary sacrifice
- Death in service
- Employee referral scheme, £1000 for successful referrals
- New business referral scheme
- Internal and external learning and development opportunities to support your professional ambitions

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