Head of Faculty Operations

2 weeks ago

Hendon, United Kingdom Middlesex University London Full time

**Job Details**:
**Job Description**:
Middlesex University is seeking a strategic and experienced leader to take on the role of Head of Faculty Operations. This is a pivotal position within the Directorate of Student Administration, responsible for leading and shaping faculty operations across the University.

They will ensure that core business functions are robust, data-informed, and aligned with strategic goals. The role involves oversight of key operational areas and will contribute to continuous service enhancement and innovation.

The Head of Faculty Operations will provide professional services leadership ensuring effective delivery of services across all faculties. They will support strategic planning, workforce development, and operational alignment with faculty business plans and university-wide objectives. The postholder will collaborate with senior university staff and external agencies to streamline processes and improve the student and staff experience. T

hey will play a key role in policy development, service design, and performance monitoring, using KPIs to drive improvement. The role also includes budget oversight, data reporting, and contributing to pan-university events such as induction, graduation, and welcome activities.

We’re looking for someone with deep experience in higher education operations, a sharp eye for detail, and the confidence to lead cross-functional teams. You will bring significant experience in faculty or programme operations within higher education, with a strong track record in strategic planning, team leadership, and service design.

You will have excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a deep understanding of relevant regulations and best practices in student administration.
- We value diversity and strive to create a fairer, more equitable work environment for our staff and students._
- We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff diversity networks, campus facilities and services to support staff from different backgrounds._
- Middlesex is home to a diverse community of professionals. We are a bronze award holder of the Athena Swan Charter and the Race Equality Charter, a Stonewall Top 100 employer and Gold award holder in 2023, and a Disability Confident Leader._

**Job Details**:
**Faculty/Executive**
Education & Student Experience

**Company**
MU Services Ltd

**Location**
Hendon

**Starting Salary**
£60,972 to £70,215 per annum

**Grade**
Grade 9

**Contract Type**
Permanent

**Hours per Week**
35.5

**Date Posted**
Tuesday 09 September 2025

**Closing Date**
Thursday 25 September 2025

**Interview Date**
To be confirmed

**Reference**
ESE15-R

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