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Mobile IT Engineer

2 weeks ago

Leicester, United Kingdom FDS Full time

**Mobile IT Engineer**
Leicester, UK
£24,840 per annum

**Salary**: £24,840
We are looking for a highly customer-focused and enthusiastic mobile IT engineer to operate within a wider team supporting IT devices across our clients, The Post Office, extensive retail and administrative locations. You will be professional, well presented,a good communicator and have solid IT device knowledge, including device connectivity and imaging. Your ability to work well on your own, to take ownership and understand the customers’ needs are essential.
This is a permanent full-time role working Monday - Friday, 7.5-hours per day between 08:00 - 18:00.
The responsibilities will include:

- Device and connectivity troubleshooting
- Device imaging and configuring
- Device swap outs and connectivity cabling, Wi-Fi
- Device installs, moves, decommissions.
- Device stock control and asset management
- Proactive maintenance, user familiarisation and guidance
- Cable management
- Smart hands and eyes
- Liaison with other support teams
Essential Skills/Experience:

- Previous experience in a similar role
- Familiarity with Point-of-Sale devices
- Familiarity with Cielo and Microsoft tablets, Lenovo / Dell Desktops and Laptops, KVM switches, Routers
- Knowledge of Windows operating system and associated technologies
- Knowledge of peripherals and their maintenance - printers, scanners
- Be SLA focused and familiar with call management products
- Familiarity with support procedures, scripts, and processes
- Proven troubleshooting skills
- Awareness of Payment Card Industry (PCI) compliance would be desirable
- Ability to gain base level security clearance - BPSS
- Valid UK Driver’s License - Vehicle supplied
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.
We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.