Telesales Agent

**About us**

Inception is a trusted Managed Print and IT Services provider. With nearly 20 years of experience, we specialise in helping organisations improve their printing and IT infrastructure and reduce costs through innovative solutions and exceptional customer service. Our team of certified specialists works closely with clients to develop tailored plans, maximizing and simplifying IT and Printing needs. We are a modern forward
- thinking business that is currently on a growth path and is looking for the right individual to grow with our business.

**What you’ll be doing**:
As a Telesales Agent at Inception, you will play a crucial role in driving sales and revenue growth through effective telephone-based communication. Your primary responsibilities will involve proactively reaching out to potential clients, understanding their business needs, and articulating how our IT and print solutions can help customers. You will be responsible for generating and qualifying leads, conducting product demonstrations, and guiding clients through the sales process. Additionally, you will collaborate closely with our sales and marketing employees. Your ability to build strong customer relationships, coupled with your persuasive communication skills, will be essential in achieving sales targets and contributing to the overall success of our company in the competitive Print and IT industry.

**A day in your life might include**
- Focus on both new customer acquisition and upselling to existing customers.
- Progress leads into the quote stage, collaborating with the support team.
- Updating customer records in the company’s database as required.
- Promoting products based on the company's directives.
- Booking meetings with the necessary individuals.

**What we need from you**:

- An enthusiastic individual.
- Someone who’s keen to learn.
- Experienced with using Microsoft Office and Outlook.
- Someone who is experienced on the phone.
- Someone who is competent at using a computer and multiple systems.
- Reliable individual.
- Minimum 1-year telesales experience

**What you’ll bring to the team**:

- Increased sales and new customers
- A person that customers can trust to go to with any requirements and needs.
- A friendly face in our fun and vibrant office.
- Support to help grow inception and your future.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Free parking
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

**Experience**:

- Telecommunication: 1 year (preferred)

Ability to Commute:

- Swindon (required)

Work Location: In person