Credit Controller

1 week ago


Southampton, United Kingdom Brook Street Full time

**Credit Controller**

**£20,000 - £24,000 per annum**
- Southampton_
- Are you professional and driven to provide an excellent customer experience?_
- Do you have previous credit control or financial administration experience?_
- Do you have strong communication and organisational skills?_

If you answered **yes** on all of the above, then read on:
Our client is recruiting for a Credit Controller who will manage the current and outstanding invoices for a portfolio of clients. A leading accountancy firm, this business based in Southampton are expanding and looking for pro-active and talented individualsto join their team.

**Who's right for the job?**
- 2+ years of credit control experience.
- Confident in your ability to chase debtors and possess an assertive but friendly approach while maintaining quality and professionalism.
- Excellent negotiation and problem-solving skills
- Works well under pressure in a fast-paced, high volume environment
- Excellent verbal & written communication skills
- Detail-oriented and highly organized
- Highly adaptive and open to innovative new technology solutions
- Prior debt negotiation experience required
- Office Skills required - Good Communication and phone skills; ability to draft business letters, create and use excel spreadsheets.
- Computer Skills: Microsoft Windows PC; Microsoft office (Outlook, Word, Excel, SAGE and/or Credit Hound will be an advantage) and being able to copy and scan documents.

**About the job**:
Your main responsibility will be to manage a portfolio of clients with pre-due, current and overdue invoices (in excess of 250). You must be confident in your ability to chase debtors and possess an assertive but friendly approach while maintaining qualityand professionalism.

Key responsibilities of the role will include:

- Manage own workload to meet personal and team targets
- Making credit control calls each day
- Taking and processing payments via debit/credit cards
- Be able to promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved in a timely and satisfactory manner
- Contribute to the development of Credit Control procedures and driving down aged debt
- Solving payment disputes and communicating with clients where necessary to secure prompt payment(s)
- Escalating to the Credit Control Manager any issues affecting the timely collection of overdue accounts
- Being able to identify and escalate any difficult clients to issue Letter Before Action
- ?Perform against targets individually whilst contributing to the overall productivity of the team
- Ad hoc duties as required.


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