Guest Services Assistant

3 days ago


Chester, United Kingdom Castlebridge Hospitality Full time

**Location**:
Grosvenor Road, Chester, Chester, Cheshire, CH1 1QQ

**Salary**:
Competitive

**Employment type**:
Full time
+

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The Forge is soon to be the jewel in Chester's dining crown. Following on from the huge success of The Woodsman in Stratford and the Elder in Bath, Mike Robinson has created this lovely, honest and super sharp restaurant specialising in wild, sustainable food cooked over wood and charcoal. Dry aged beef, wild venison from Mike's larder and incredible Cornish fish will all be beautifully prepared for our guests. Service will be second to none, with our passion reflected in our staff's training and knowledge. We pride ourselves on looking after our team, and being the best place to nurture our people's careers in all our restaurants.

Guest Services Assistant

Exciting New Role

No Day Is The Same

We have a fantastic opportunity for a Guest Services Assistant to join the team. Naturally, you will provide guests and visitors with a warm welcome and great service. However, this role will allow you to showcase your skills and ability across multiple Hotel departments. You will be delivering outstanding service and maintaining our hotel's excellent reputation, while supporting in departments such as Front Office, Restaurant, Concierge, Housekeeping, etc.

**Guest Services Assistant - Benefits**:
Competitive hourly rate
Flexibility, as we know this is important to you
Discounted hotel room rates for you and your friends and family, so everyone can enjoy a break away
50% off food & beverage when visiting our hotels
Free meals and drinks on duty
Scope for progression
Progressive, expanding hotel group
Health and wellbeing initiatives
Market-leading family-friendly policies
Various company benefits including cycle-to-work and high-street discounts

**Guest Sevices Assistant - About You**:
No experience necessary
All we ask is a positive attitude and a flexible approach to working

Whether you enjoy being able to seemlessly transition between departments, or are simply unsure of which department suits you best, you will definitely love this Guest Services Assistant role.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.



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