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Customer Service Advisor

2 weeks ago

Canterbury, United Kingdom Quote Me Today Full time

**Customer Service Advisor**

Quote Me Today is one of the UK’s leading and fastest-growing commercial insurance brokers and provides tailored insurance solutions to a wide range of customers and businesses.

The purpose of this role is to:

- Ensure that that all required and supporting documentation for customers and insurers is provided within established service level agreements and in a compliant manner.
- Manage workflows and streamline processes by striving for single contact resolution where possible and always adopting a customer-centred approach.
- Act in a friendly and professional manner at all times and seeking to enhance and develop customer relationships.

The salary for this role is £19,600 per annum (with on target earnings of £22,000) and the hours are 9.00am - 5.30pm Monday - Friday with a 1 hour lunch break.

Our benefits include:

- Starting salary of £19,600 with on target earnings of £22,000
- 25 days annual leave
- Generous bonus schemes
- Flexible working options following probation
- Loyalty bonus
- Fun, family feel atmosphere
- Dress down Fridays
- Rewards and recognition
- Company events
- Opportunity to study professional qualifications
- Extensive CPD opportunities
- Free on-site parking

We look forward to hearing from you.

**Job Types**: Full-time, Permanent

**Salary**: £19,600.00 per year

Additional pay:

- Bonus scheme
- Loyalty bonus

**Benefits**:

- Company events
- Company pension
- Flexible schedule
- On-site parking
Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends