Digital Account Manager
17 hours ago
**Digital Account Manager -Macclesfield (Hybrid/Remote Working) - £30,000-£36,000 - Agency**
**Are you looking for a new challenge in Account Management? Here’s your chance to work with one of Cheshire’s leading digital marketing agencies as their Digital Account Manager**
The Digital Account Manager will be tasked with managing key accounts and finding campaign solutions for their wide range of clients. You will have a passion for assisting clients with their SEO, paid media, and social campaigns. This role is ideal for aresults driven and client facing individual, who enjoys reaping the results for their clients. Benefits to this agency include fully remote or hybrid working, 30 days holiday (+ bank holidays), quarterly company socials and pension scheme
**Key Responsibilities of the Digital Account Manager**
- Working directly with your clients and internal delivery teams to execute compelling digital marketing strategies, appropriate to each clients needs
- Prepare and present client reports on effectiveness and recommend solutions to increase ROI
- Recognising, evaluating and developing campaign effectiveness, efficiency, performance and service quality
- Manage and strengthen existing client relationships and deliver exceptional customer service
- Responsible for responding to all client and campaign related issues
- Keep up-to-date with all new trends in digital technology
- Cooperatively work with colleagues to ensure all client deliverables are delivered on budget and on time
**Key Skills and Attributes of the Digital Account Manager**
- Highly organised and driven
- Prior agency/in-house experience in a digital marketing role delivering marketing plans and strategies
- Experienced in communicating with clients on the phone, face to face and written
- Possess digital marketing knowledge to understand clients needs and target audience to ensure all deliverables meet their objectives
- Great initiative and self-management
- Deliver exceptional client experience and ability to solve issues or complaints quickly
- Previous experience in communicating marketing plans and performance to clients and stakeholders
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