Medical Receptionist/administrator

**Overview**

**Duties**
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
- Handle incoming calls and respond to inquiries regarding services, appointments, and patient information.
- Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
- Process patient registrations and insurance information efficiently.
- Coordinate with medical staff to ensure seamless patient flow within the practice.
- Assist in managing office supplies and maintaining a clean, organised reception area.
- Perform other administrative tasks as required to support the healthcare team.

**Requirements**:

- Previous experience in an office or administrative role is preferred, particularly within a medical or healthcare setting.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, demonstrating professionalism at all times.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A friendly disposition with a commitment to providing outstanding patient care.

**Job Type**: Part-time

Pay: From £12.21 per hour

Expected hours: 25 per week

**Benefits**:

- Employee discount
- Free flu jabs
- Free parking
- Sick pay

Work Location: In person

Application deadline: 29/08/2025