Receptionist/administrator - Urgent Assessment Services

We are looking for a suitably experienced and motivated person to join our Urgent Assessment Services based at Hartington Unit at Chesterfield Royal Hospital, providing general admin and reception support to both the Mental Health Liaison Team and Crisis Resolution and Home Treatment Team.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
We are looking for a friendly, reliable and flexible person to join our receptionist/admin support team.
Applicants will need the confidence and experience to be able to deliver a high-quality, front-of-house reception/admin support service, including the greeting of clients to our premises, signposting and directing and providing general admin support to both the Mental Health Liaison Team and Crisis Resolution and Home Treatment Team.
The role will require independent working with the ability to use own initiative. We are looking for a team player with a pleasant welcoming manner.
You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in an ever-changing environment.
If this sounds like you, we would like to hear from you
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of making a positive difference in people's lives.
CQC rated us as 'GOOD overall, commenting on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.
**Benefits include**:
Commitment to flexible working where this is possible
27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years service pro rata.
Yearly appraisal and commitment to ongoing training
Generous NHS pension scheme
Good maternity, paternity and adoption benefits
Health service discounts and online benefits
Incremental pay progression
Free confidential employee assistance programme 24/7
Access to our LGBT+ network, BAME Network and Christian Network
Health and wellbeing opportunities
Structured learning and development opportunities
Please view the Job Description/Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Essential
Non-judgemental/positive attitude towards service users and carers.
Essential
Ability to accurately input data.
Experience of using Microsoft computer packages.
Experience of dealing with telephone enquiries.
Desirable
Previous Clerical/Administration experience.
Previous 'front of house' experience.
Previous clinical team experience.

**Skills**:Essential
Good standard of spelling and grammatical accuracy.
Ability to type to RSA II standard (or demonstrable experience).
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to prioritise and work to the required standards within defined time limits.
Qualifications/Training
Essential
OCR/RSA II Type-writing or Word Processing or equivalent Typing qualification or demonstrable experience.
GCSE English Language Grade C or equivalent (evidence required).
Desirable
ECDL / CLAIT / IT Qualification / or demonstrable experience
Customer Care training.