Account Manager

2 weeks ago


Bristol, United Kingdom Walker and Sloan Ltd Full time

**Walke**r and Sloan are proud to be working with a well known Marketing Agency situated in Bristol, as they are looking to bring on a talented Account Manager to the team.**

**Job Purpose**:
You will be accountable for and will manage the operational aspects of multiple client projects, delivering above client expectations to agreed briefs and sets of objectives.

**Job Accountabilities**:

- Manage your projects within the agency:

- Managing the effective and efficient flow of work through your team and business
- Managing your projects by leading clients, cross agency teams and internal colleagues in the future growth / direction of the client accounts
- Manage the operational aspects of your projects by briefing, collaborating with the team
- Establish strong and trusted relationships with clients.
- Delivering exacting levels of client service, resulting in high client advocacy scores.
- Developing your accounts to achieve significant growth ahead of target.
- Profitably manage recovery targets across your accounts.

**Measures for the role**:

- Client satisfaction (measured via client survey) across client servicing, strategic thinking, creative thinking and quality of delivery.
- Commercial performance (accurate forecasting and delivery of monthly revenue), 100%+ time recovery.
- Client revenue (growth).

**Any other relevant information**:

- Travel is required - frequently within UK, occasionally to Europe, infrequently beyond
- Usual place of work is Bristol
- Client requirements and their locations mean working hours vary week to week within the norms of what is expected working within a marketing agency

**Job Purpose**:

- You will be accountable for and will manage the operational aspects of multiple client projects, delivering above client expectations to agreed briefs and sets of objectives.

**Job Accountabilities**:

- Manage your projects within the agency
- Managing the effective and efficient flow of work through your team and business
- Managing your projects by leading clients, cross agency teams and internal colleagues in the future growth / direction of the client account
- Manage the operational aspects of your projects by briefing, collaborating with the team
- Establish strong and trusted relationships with clients.
- Delivering exacting levels of client service, resulting in high client advocacy scores.
- Developing your accounts to achieve significant growth ahead of target.
- Profitably manage recovery targets across your accounts.
- Positively contribute to the culture of Create Health and help grow our employee value proposition

**If interested please contact Lee Curry at Walker and Sloan.


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