Sea Freight Operations Clerk

5 days ago

Slough, United Kingdom First Choice Staff Full time

We have a great opportunity for an expanding Freight Forwarder, who has an exciting opportunity for the below.

Position: Seafreight Customer Operations Agent

**Experience: Preferable Knowledge of Air or Road Imports & Exports Logistics; Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt**

Main Responsibilities:
International freight forwarder for all general freight.
- To prepare and present quotes for Air & Road consignments.
- To provide Customer Service Excellence for both verbal and written communications.
- Complete assigned tasks within agreed time-frames.
- Complete bookings and sales according to both Customer & client timescales.
- To ensure data & security integrity of both Customer & client information is always controlled.
- Co-ordinate with other offices & Groups.
- Co-ordinate transport with both UK & Overseas approved strategic service partners.
- To provide guidance on appropriate paperwork for customs clearance.
- Prepare & co-ordinate all forms of freight documentation including airway bills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation and any other supporting shipping documentation.
- Prepare & complete Customs Control submissions for Imports & Exports.
- To work with all types of cargo and all necessary associated tasks.
- To use company vehicles on occasion to deliver and collect paperwork and or shipments.
- To undertake any training courses required to understand and complete job tasks.
- To co-ordinate Group project tasks as and when directed.

Hours: Monday-Friday 08:00-17:30 (1 Hour Lunch)

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