Housekeeper

**Housekeeper - Bamford Club**

The Club by Bamford is a new private members club, due to open later this year, set in the heart of the Cotswolds countryside at the Daylesford Farm.

We are seeking 4 highly motivated **Housekeepers** to join our new team.

A full-time contract, based on **40 hours per week, £24,000 per annum.**

**WE OFFER**
- Competitive salary plus service charge
- 28 days paid holiday (increasing to 33 days with length of service)
- Training and development to advance your career
- A competitive salary plus service charge
- 50% staff lunch discount (at local Daylesford store)
- Free food and drink available on shift (and in the office)
- Daylesford & Bamford 30% discount from day 1
- Bamford 60% discount on skin care products from day 1
- 10% Discount across our pub group
- Complimentary treatment every year
- Two complimentary studio classes every month
- Complimentary online classes
- Long Service Awards
- Quarterly Employee Awards
- Refer a Friend Scheme Bonus up to £1000
- Access to a variety of discounts on retail, restaurants, and cinema tickets
- Wellness focused - employee helpline, voluntary health cash plan,
- 2x Company parties per year
- Organic veg boxes - seasonal
- Cotswolds farm visits
- Stakeholder pension scheme
- Subsidised private medical insurance

**RESPONSIBILITIES**

Reporting directly to the Head Housekeeper, the pivotal responsibility of the Club Housekeeper is a key position, ensuring the cleanliness, health and safety and the member experience is executed to the highest of standards at all times.
- To assist in the smooth running of a professional, clean and high-quality Club environment.
- Opening Club procedures to include; lights, candles, air conditioning, music, chilled water, tea, wet area facilities set up and assisting all departments.
- Ensuring all Club areas, restaurant/outside terrace and staffing areas are kept to the highest standard of cleanliness at all times.
- Assist the gym assistants with cleaning of the gym floor and equipment ensuring the highest hygiene standards
- Ensure member areas are clean and tidy; magazines and books in place, water and fruit refreshed.
- Ensuring the laundry area are clean, tidy and fully stocked at all times.
- Refilling of tea, cups / glasses washed, dried and stored away throughout the day.
- Restock member areas with necessary stock items, i.e., hand sanitiser, towels, tissues, cotton pads, slippers and robes.
- Daily checks and cleanliness of changing rooms, swimming pool, steam and sauna, showers, lockers and lavatories.
- Support the Front of House team, F&B and management team with operational duties as requested.
- Work to the relevant Health and Safety standards, escalating any concerns to a manager. Ensure opening and closing procedures are adhered to.
- High levels of personal presentation must be maintained, in keeping with the grooming and uniform guidelines
- Club close down to include deep clean of entire Club; ensuring a thorough handover is left for the opening Housekeeper, to include any maintenance issues.
- Deliver excellence both in terms of customer service and member health and hygiene care.
- Report any member feedback or complaints immediately to management if unable to resolve.
- Advising members and other colleagues of any maintenance/equipment issues and reporting to management accordingly.
- Being professional and highly discretional at all times.
- Assist with any club events as and when required.
- To have a basic understanding of the Bamford retail range and Club services, playing an active role in continued self-learning and development.
- Participate in team meetings and other team initiatives in order to be aware of any current events, new and new services.
- Responsible for replenishment and cleanliness of all stock within changing rooms and member areas
- Ensure all merchandising testers are refilled and stock replenished.

**REQUIREMENTS**
- A leisure or hospitality background is not essential but preferred.
- Flexibility: this is a 7 day a week operation, so shifts include evenings and weekends and out of hours.
- Time management skills.
- Attention to detail.
- Communication skills.
- Interpersonal skills.
- Customer service skills
- Housekeeping hard skills

**ABOUT THE COMPANY**

Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth - to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind, and spirit in tandem - to feel well and to feel happy the three need to be aligned and in harmony.