Facilities Co-ordinator

**Workflow Facilities Co-Ordinator**

**Location: Newcastle Office, NE28 6TZ**

**Salary: £29,000**

**A quick look at the role**

The workflow facilities co-ordinator is a key member of the Biffa Group Procurement Team, the objectives are to build close working relationships with third parties and internal stakeholders. Ensuring that Biffa maintains a fully compliant estate and has robust loss prevention strategies in place and reducing any operational down time.

We are looking for an experienced workflow co-ordinator with FM knowledge, who is looking to make a positive impact within a changing environment.
- To manage and develop the relationship between the FM department and Biffa sites.
- Manage the helpdesk/CAFM system ensuring that the planned and reactive workflow is delivered to the agreed contractor SLA and KPI requirements.
- Represent the FM Department both internally and externally.
- Manage and allocate workload and resource within the account.
- Monitor, review, and improve levels of customer service.
- Analyse trends, identify and develop cost/client focused solutions.

**Requirements**:
**Requirements**:

- BIFM Qualification (Desirable)
- Proven track record of contract management (Desirable)
- A good understanding of the Health and Safety legislation
- Strong organisational skills
- Excellent Verbal and written communication skills
- Forward thinking skills
- Ability to respond to out of hours to support operations.

**Benefits**

And here is why you will love it at Biffa:

- 25 days Holiday + Bank Holidays
- Biffa Perkz - Discounts on everything from day-to-day items and entertainment to large purchases at many retail outlets and holiday bargains and more available discounts are available to you.
- Cycle2Work scheme which includes insurance, bike discount and lifetime safety checks.
- Entry to our Eco Drive scheme Eco Drive is our exciting new employee benefit which offers employees the chance to lease a fully electric or hybrid-electric car.
- Pension scheme

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that is always rewarding, often challenging, but never dull. And it is why we are the UK No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers, and stakeholders, which is why you’ll find us championing diversity, equity, and inclusion at every turn.