Sales & Customer Service Advisor

2 days ago

Salisbury, United Kingdom Hendy Group Full time

We are looking for an experienced Sales and Customer Service Advisor to join our team at Land Rover in Salisbury. You will be interacting with our valued customers at the time they collect their new vehicle from the showroom. Working within our own defined targets, we require an individual with a high degree of hands-on, customer care experience, preferably gained in a retail environment.

**The Opportunity**:
As a Sales and Customer Service Advisor, you will:

- Coordinate the handover process for all new and used vehicles ensuring all paperwork is completed prior to the vehicle being collected;
- Liaise with customers to confirm their handover appointment and keeping them up to date with the progress of their order;
- Check orders and ensuring any accessories are fitted by the Service department ahead of collection;
- Provide a comprehensive explanation of the car’s features and assisting with the set up of any internal systems if requested;
- Carry out follow up calls with customers and responding to any queries once the customer has taken ownership of the vehicle; and
- Ensure all customer feedback is captured and reported to the Brand Management Team.

**The Rewards**:
As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- A ‘Customer First’ focus and philosophy;
- Excellent communication and organisational skills;
- Computer literacy with accurate administration skills;
- The ability to demonstrate you are adaptable, with an excellent ability to build rapport and communicate with our customers; and
- A full driving licence.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

  • Sales Advisor

    4 days ago

    Salisbury, United Kingdom Engage Management Service Full time

    **About Us**: Introducing the next revolutionary solution for your self-storage needs, redefining the way you manage your belongings. Say hello to Here. At Here, we make storage effortless, accessible, and valuable, giving you back the space you need to enjoy the lifestyle you want. Our sites are strategically located in all the right places—local and easy...

  • Customer Service Advisor

    2 days ago

    Salisbury, United Kingdom Jewson Full time

    **The Role** **Customer Service Advisor - Salisbury - Jewson** At?Saint-Gobain?we pride ourselves on being?innovative,?customer focused, agile, open and?engaging and entrepreneurial. We are?also?proud to have been named a 'Top Employer' for 5 consecutive years.?If?you're?passionate about?working with people,?you're?ableto put your customer...

  • Senior Mortgage Advisor

    8 hours ago

    Salisbury, United Kingdom Fox & Sons Full time

    **Senior Mortgage Advisor** **Transparent Progression Structure - Company Car or Car Allowance - Agile and Nimble IT systems - Admin and Compliance Support - OTE £45K -£55K** We have an exciting opportunity for a **Senior Mortgage Advisor** to join our fantastic team in Salisbury. The **Senior Mortgage Advisor** will work closely with an established...

  • Customer Service Advisor

    2 weeks ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our **Renault Dacia Nissan Toyota **Dealerships in **Salisbury**. You do not need automotive experience to be successful in this...

  • Customer Service Advisor

    2 days ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Kia Skoda Dealerships in Salisbury. You do not need automotive experience to be successful in this role - we will train...

  • Customer Service Advisor

    9 hours ago

    Salisbury, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Kia Dealerships in Salisbury. You do not need automotive experience to be successful in this role - we will train that, but...

  • Service Advisor

    2 weeks ago

    Salisbury, United Kingdom Innova Search Full time

    **Service Advisor** **Salisbury** **£21000 - £30000** **Monday - Friday (Saturday on a Rota)** Our Client is currently looking to add a senior service advisor to their team in Salisbury, You will be working with the Service, Parts and Technical teams to manage the whole customer experience from start to finish, as well as supporting the After sales...

  • Customer Service Advisor

    2 days ago

    Salisbury, United Kingdom EMIS Group Plc Full time

    **Our Vision and Your Impact** EMIS Group are looking for a Customer Service Advisor to join the FourteenFish team in Salisbury. FourteenFish specialises in supporting GPs and other healthcare professionals with their continuing professional development, their tools help facilitate the annual appraisal process for senior doctors and is the preferred...

  • Service Advisor

    2 weeks ago

    Salisbury, United Kingdom Pembrook Resourcing Full time

    Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - * Previous experience in a service role is preferred. * A passion to deliver a high standard of customer service. * An organised individual who can deal with many duties on...

  • Service Advisor

    1 week ago

    Salisbury, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with many...