Front of House Team Member

6 hours ago

London, United Kingdom Nando’s Chickenland Limited Full time

Hourly Rate: £10.08

**_ This may differ for under 18s_**:
We’re on the search for Front of House Nandocas (what we call our Team Members) to join us The Role of a Front of House Nandoca is simpleto create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.

What I do

I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy. It’s up to me to make sure our guests leave feeling happy, having had a really positive Nando’s experience.
- I give a warm welcome to our guests and make them feel at home
- On sold out shows in the Hammersmith Apollo, I manage the door and customer expectations. I keep everyone informed of waiting times, and keep some conversation flowing, as well as keeping an up to date waiting list. I'm able to do this by being the a friendly person, but also someone who is strong and confident to manage such a task.
- I serve customers efficiently at the till - understanding and meeting their needs
- I serve amazing food to Nando’s high standards that make our guests feel fired up and wowed by the experience
- I bring amazing food and drink to the table and make sure our customers have everything they need
- I manage the takeaway customer experience
- I set up, maintain, hand over and close down a clean, safe and fully operational restaurant floor
- I handle deep cleaning to Nando’s high standards
- I follow all fire safety, health and safety, food hygiene and restaurant security measures

There are loads of perks to being a part of our Front of House team:

- a free meal on every shift you work
- a great discount platform
- discount in Nando’s for you and your friends (40% Mon-Thurs, 20% Fri-Sun)
- regular regional parties and events (Once things return to normal)
- At Nando’s, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando’s. We’re committed to creating an inclusive and respectful culture for all; including our existing and future Nandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life._

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