Compliance Administrator

2 weeks ago

Manchester, United Kingdom EFM Fleet Services Ltd Full time

**Company Description**

EFM Fleet Services is a Fleet Management Company based in South Manchester. Founded in October 2015 and are part of the Egertons Recovery Group. EFM operates from its Manchester based national call centre 6am - 12am, 365 days a year. EFM currently have one very valued customer whom we manage a large portion of their home shopping fleet for.

The Fleet Compliance Administrator provides support to the Compliance team, providing excellent customer service. This role is part of the Compliance team and cover fleet booking and all general service bookings. Support all administration requirements within the Compliance team. Liaising / working alongside Suppliers and the Customer dealing with daily reports and supporting the Compliance Department.

**ESSENTIAL JOB FUNCTIONS**
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues on a daily basis at a highly professional level.
- Maintain all in-house excel spread sheets - Planners
- Daily Reports - Preparation and summary of reports
- Analyzing data
- Processing and reporting on traffic infringements and fines
- Meeting KPI’s
- VOR Reporting daily
- Supporting the management of Service/MOT Planners with accurate inputting of data
- Supporting of audit’s
- V5’s & RFL process for the Fleet
- Timely processing of Service documentation to ensure smooth invoicing process
- Supporting the Compliance Team Leader with daily tasks and expectations.
- Booking the required number of services per day as per set objectives
- Escalating any issues to the team leader
- Ensuring correct booking process is followed at all times

**Experience Requirements**
- Knowledge of the transport/automotive - desirable but not essential as training will be provided.
- Previous experience in a compliance focused administrative role.
- Database management
- IT literate (Microsoft Office/Excel)
- Knowledge of R2C - desirable
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts
- Meeting deadlines, task orientated and able to prioritise
- Excellent front-line customer handling skills, building relationships
- Strong attention to detail
- To be highly self-motivated and able to work individually and as part of a team

**Additional Information**

We offer a competitive salary depending on experience, good working environment, 25 days annual leave per year plus bank holidays, excellent on the job training & fantastic career progression prospects. The hours for this role will be 45hrs per week Monday - Friday which includes a 30 minutes unpaid lunch break. Working hours & Salary to be agreed with successful applicant. There will be a requirement to work one Saturday every month 6am - 1pm which will be paid as overtime.

**SIGN ON BONUS**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

Reference ID: Comp1

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