Care Coordinator

2 weeks ago

Lowestoft, United Kingdom Hales Home Care Full time

**Are you ready for the next step in your career in care?**

Hales Home Care has an exciting opportunity for an experienced Care Worker / Care Assistant to take that next step and join us as a Care Coordinator / Care Team Manager in Lowestoft.

**Duties may include**:

- Taking new Service Users referrals from social workers and private Service Users
- Planning and allocating Care Workers to Service Users, managing their workload, adhering to Hales Group policies and principles and legislation relating to Working Time Regulations
- Answering and monitoring incoming telephone calls
- Liaising with and providing support to Senior Care Workers or Care Assistants and Supervisors working within allocated area
- Responsible for all data input relating to specified area as changes occur
- Ensuring that holiday/sickness and emergency calls are assigned
- Ensure all holiday requests are available and entered into the computer system
- Updating records of Service Users and Care Workers on an on-going basis
- Monitor Service Users that are in hospital/respite
- Preparation of reports as required
- Processing amendments on timesheets/payroll report on a weekly basis
- Referencing potential Care Workers prior to employment in line with company policy to ensure they are of a satisfactory standard
- Maintaining all office policies, procedures, and in-house systems
- Working with the Branch Recruiter and Trainer to ensure sufficient numbers of care staff are recruited and trained for areas when vacancies exist

**Pay and Benefits**

Salary £20,000 - £22,000 per annum DOE + holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits including car lease and cycle to work schemes, and a fantastic career development opportunity.

**We're an equal opportunities employer and strive to recruit a diverse workforce. Applications from individuals are encouraged regardless of sex, gender, gender reassignment, sexual orientation, age, disability, race, religion or belief, marital or civil partnership status.**

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Referral programme
- Store discounts
- Wellness programmes

Licence/Certification:

- uk driving licence (preferred)

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