Head of Operations, Transport Security Operations

**Details**:
**Reference number**:

- 343887**Salary**:

- £56,844- + Allowances**Job grade**:

- Grade 7**Contract type**:

- Permanent**Business area**:

- DFT - Aviation, Maritime and Security Group (AMS) - Transport Security Resilience and Response**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- LondonAbout the job

**Job summary**:
Can you effectively build and maintain relationships with various stakeholders?

Are you an effective leader who is confident in motivating a team to get the best out of everyone?

Have you got experience of working in a fast-paced environment, delivering against competing priorities?

If so, then this is the perfect role for you

**Job description**:
This role jointly leads DfT’s Operations Team which manages the Department’s planning for and response to civil contingency and security issues impacting the transport sector. This role sits within the Transport Security Operations Centre (TSOC).

This is an exciting and high-profile leadership role within the Department for Transport, where you will have regular exposure to senior officials and Ministers. Alongside another G7 Head of Operations, you will be responsible for leading and co-ordinating whole of Department response activity.

This role is an exciting operational response role. You will be required to lead emergency responses dealing with high pressure situations that emerge suddenly. As this job responds to the unexpected, there will be times when you will need to be available outside of normal work hours, including being on-call on a weekend and evening duty rota.

**_ Responsibilities include, but are not limited to: _**
- Coordinating the Operations team’s 24/7 response to a range of potentially disruptive events that affect transport and travel. Your portfolio would include naturally occurring incidents, such as extreme weather, as well as predicted disruption to the transport network from industrial action or demonstrations.
- Leading the Department’s planning for major responses (such as Covid and Brexit as past examples) by designing and maintaining the Command, Control and Communication structures for the Department.
- Represent the Department at cross-Government meetings acting as an advocate for DfT’s interests, including attending Ministerial meetings such as COBR.
- Line management of a team of Response and Operations Advisers and Watchkeepers.

For more information, please see the attached Role Profile.

**Person specification**:
**About you**

To thrive in this role, you will:

- Possess experience in dealing with a wide range of senior stakeholders/senior officials
- Have experience of demonstrating effective leadership in motivating others to get the best out of them, ensuring everyone clearly understands their responsibilities and priorities
- Be able to communicate effectively across teams and at all levels, including senior managers.
- Have experience of delivering work on multiple priorities quickly in a fast paced environment/

**Additional information**

The current Department expectations are that you spend a minimum of 60% of your time in the office. As head of an operations team with potential requirements to access classified material you may be required to work in office up to 100% of your time depending on business needs, and you may be called into the Department at any time in the event of a significant incident.

The role holder will need to take part in evening and weekend duty on-call rotas, and will need to be available to work in the event that an out of hours incident requires it. You will therefore receive a Recruitment and Retention Allowance, in addition to your salary, in recognition for fulfilling on-call duties and working out of hours.

You will be on a rota **approximately one week in six** to monitor and receive any emergency calls.

You will receive a 6 week notice of any change, or withdrawal of this allowance.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Delivering at Pace
- Communicating and Influencing
- Working Together
- Leadership
- Working Together

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**How to apply**

Please provide:
1. A tailored CV that demonstrates suitability to the role and the essential criteria.

2. A personal statement