Technical Administrator

1 week ago

Ashford, United Kingdom Griffin & Brand (European) Ltd Full time

**Company History**

Griffin & Brand (European) Ltd., based in Ashford, Kent, is a family-owned business established in 1967. Over the past five decades, the company has grown significantly, evolving with over 50 years in the fresh produce industry.

Today, Griffin & Brand specialises in supplying grapes year-round, sourcing from over 40 grower groups across 11 countries on five continents. They also handle other fresh produce and offer services such as third-party storage, packing, and transport. The company remains under family leadership, with the second and third generations actively involved in its operations.

**The role**: We are seeking a meticulous and proactive Technical Administrator to join the Technical team.

**Key Responsibilities**:

- **Administration**: Carry out any administrative duties determined by the needs of the business.
- **Due Diligence**: Obtain and review due diligence paperwork from grape suppliers to ensure compliance with industry standards and regulations.
- **Recording and Investigating Customer Complaints**: Ensure that customer complaints are up to date and recorded accurately.
- **Data Compilation**: Collect and compile data throughout the grape season, maintaining accurate and organised records.
- **Reporting**: Assist in creating comprehensive end-of-season reports, highlighting positives, negatives, and any issues that occurred during the season.
- **Compliance**: Ensure all products meet compliance requirements, addressing any discrepancies promptly.
- **Hygiene Audits**: Conduct weekly hygiene audits to ensure all departments comply with hygiene rules and standards.
- **Communication**: Liaise with suppliers to gather necessary information and resolve any issues.
- **Collating and Sending Samples for Analysis**: Ensure these are done on time and correctly.
- **Writing and Amending Company Policies and Procedures**: Make sure these are kept up to date.
- **Site Audits**: Complete site audits and ensure they are completed regularly and to a high standard.
- **Helping Other Departments**: Assist with projects if required.

**Qualifications**:

- Proven experience in a technical administrative role, preferably within the agricultural or food production industry.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in data management and reporting tools.
- Ability to work independently and as part of a team.

**Type**: Full-Time

Hours: Monday to Friday - 8am to 5pm

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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