Pensions Administrator
3 days ago
Pensions Administrator -Working from Home
Location: Liverpool (Working from home)
Pay rate: £11ph
A fantastic opportunity is available for a Pensions Administrator to work for a large investment company working from home.
We are looking for an individual to join our highly effective fast paced team to show commitment and dedication to providing an excellent service and administration support to customers and the wider team.
Job Purpose
As a Pensions Administrator you will become the first point of contact for stakeholders, providing an excellent service that delivers maximum efficiency in the handling of all enquiries and ensures the highest quality of response
Experience Required
Previous Experience of working in an Pensions Administrator role is desirable, but not essential.
Excellent attention to detail and capable of following defined processes and procedures.
Previous experience of Defined Benefits Pensions is essential.
Strong communication skills
Strong desire to deliver exceptional customer service
The ability to develop positive and productive working relationships
Computer literate with a willingness to learn a variety of systems
Strong numeracy and literacy skills
The desire to deliver exceptional customer service
Proven track record of quality, timely delivery
Computer literate with a willingness to learn a variety of systems
Day to Day Requirements
Provide administration service to customers, working to agreed targets
To complete / check casework and provide feedback
Resolving customer enquiries (oral and written)
Drafting of non-standard correspondence in response to customer enquiries
Collating and analysing data and produces routine reports
Performing and issuing pension calculations including manual calculations
Carrying out projects and ad-hoc activities, as determined by your Team Leader
Please note that successful applicants will be required to complete pre
- employment screening checks to be considered for this work assignment, including but not limited to criminality and credit checks.
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