Housing Interventions Worker

Overview:
We are The Forward Trust (formerly RAPt and Blue Sky), the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

Camau has been commissioned by Her Majesties Prison and Probation Service (HMPPS) and is delivered in partnership across Gwent, South Wales and Dyfed Powys by Forward Trust and Kaleidoscope Project. The Camau Service offers support to individuals who have been allocated a Rehabilitation Activity Requirement as part of their Community Supervision Licence or Post Sentence Supervision.

What you will be doing?:
In this role you will be assisting the Resettlement Service Manager to implement a comprehensive, robust strategy in line with the Forward Trust Business Plan. ensuring that a holistic service is delivered safely to our clients in line with individual and team targets outlined by the Service Manager. Working closely with your colleagues you will discuss and share best practice and fully engage with risk assessment processes to deliver a high-quality service safely. Main duties will include:

- Working alongside National Probation Service colleagues to improve housing options for individuals referred to the service.
- Positively represent the service through being a visible and collabaritive presence at the Newport Probation office, building effective and positive working relationships with NPS colleagues and sharing key information to improve housing options for individuals referred to the service.
- Actively engage with Team objectives to implement and achieve strategic objectives and project specific target outcomes.
- Take an active role in the implementation and achievement of team objectives.
- Build strong relationships with, and make full use of the support offered by, Line Management and Head Office functions.
- Liaising with landlords as appropriate during the process including arranging viewings and tenancy agreements, negotiating rent amounts and terms.
- Source properties in the private rented sector to meet the needs of the service users, including sourcing rooms in shared houses, House of Multiple Occupation, studios and 1 bedrooms.
- Keep regular contact with local authority housing support teams, housing portal website / on line resources, Registered Social Landlords, Local Authority Support Staff, landlords, agents and charitable organisations providing accommodation options within your region for delivery.
- Develop relationships and maintain relationships with new and existing accommodation providers, landlords and agents who accept people claiming Universal Credit and Housing benefit.
- Ensure properties provided meet health and safety and property standards and legal requirements through health and safety checks relating to the provision of energy performance certificate, smoking and carbon monoxide monitors fitted and tested and gas safety certificate.

What we are looking for?:

- Good knowledge of the Housing and Welfare Benefits system
- Experience of providing advice services to clients on welfare benefits and housing/re-housing etc and effective case management.
- Experience of assessing adults in need of support around housing and social support and/or substance misuse
- Experiencing of constructing support plans for clients in need of housing support to support them in maintaining their tenancy
- A thorough knowledge of the needs of clients who are in abstinence based recovery or experiencing homelessness, or other complex needs of this client group
- Experience of working effectively with adults experiencing multiple disadvantages; unemployment, homelessness, mental ill health, substance use

What we offer:

- Training opportunities and career development
- Flexible working
- Season Ticket Loan Scheme
- Cycle to work scheme
- Electric Car Scheme
- Crisis Loan Scheme
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)

Person specification:
Housing_Interventions_Worker-Wales - JD