Customer Service

2 weeks ago

Birmingham, United Kingdom Tate Full time

**Location: Birmingham**

**Role: Customer Service**

**Salary: £21,500**

**Hours: 8am-5pm or 9am-6pm, 5 days a week. 1 Saturday every 3 weeks (1.5x pay)**

**Hybrid after probation period, 2 days working from home.**

Working within a fast paced environment, we are seeking an individual who can provide a professional and friendly service to a small number of key accounts. This position will service various accounts where you will support as required depending on the varyingdemands each day.

**Key Personal Activities**
- Full rental management including processing of reservations, oversee vehicle delivery, through to vehicle collection, including customer aftercare
- Deal with a high volume of inbound calls from customers, operational teams.
- Process a high volume of reservations, discussing terms and conditions with customers whilst accurately completing data entry
- Establish and maintain a good working relationship with colleagues
- Deliver against personal targets and support team in delivering against agreed service levels
- Management of required daily, weekly and monthly reports
- Complete customer satisfaction callbacks following vehicle delivery
- Any other ad hoc duties required

**Key skills / attributes required**:

- Excellent telephone manner
- Excellent verbal and written communication
- General computer literacy - Microsoft Office
- Customer Service / Administration background is desirable, but not essential
- Ability to perform under pressure
- Customer orientated

Tate is acting as an Employment Business in relation to this vacancy.

  • Customer Service

    7 days ago

    Birmingham, United Kingdom Hired-online Stafline Full time

    **Customer Service - Birmingham, B46 1DA** - **£25,032 per year**: - Plus a great bonus/commission (linked to performance) - Full training and ongoing development - Opportunities for career progression - Supportive and friendly team **The role of Customer Service**: - Resolving queries and ensuring exceptional service at every touchpoint - Be proactive...

  • Customer Service Assistant

    5 days ago

    Birmingham, United Kingdom Midlands Arts Centre Full time

    * Principal Purpose of Post* This is a key customer focused role for MAC and is key to visitors’ experience and to the perception of the organisation. The Customer Service Assistants are responsible for; - providing knowledgeable, efficient, friendly and professional customer service to the public and all users of the centre. - ensuring the safety and...

  • Customer Service Assistant

    2 weeks ago

    Birmingham, United Kingdom Midlands Arts Centre Full time

    * Principal Purpose of Post* This is a key customer focused role for MAC and is key to visitors’ experience and to the perception of the organisation. The Customer Service Assistants are responsible for; - providing knowledgeable, efficient, friendly and professional customer service to the public and all users of the centre. - ensuring the safety and...

  • Retail Customer Assistant

    5 days ago

    Birmingham, United Kingdom Royal Voluntary Service Full time

    Retail Customer Assistant (Part-Time) - Birmingham Women’s Hospital, Birmingham - Overview - Royal Voluntary Service hospital cafés, shops and trolleys are part of the fabric of the NHS and a real asset in their own right. Staffed by employees and volunteers, we provide an outstanding range of beverages and healthy food choices. Our customers love the...

  • Customer Service

    7 days ago

    Birmingham, Birmingham, United Kingdom BarberBoss | Look Your Best, Everyday Full time £20,000 - £25,000 per year

    About BarberBossBarberBoss is a British challenger brand in personal care, founded in 2020. We design "affordable premium" products across grooming, oral care and hair‑styling for men, women and pets, and sell in 10 European countries (including the UK).We run with a start-up mindset - a small, flat team, weekly all‑hands, and an AI‑first approach that...

  • Customer Service

    7 days ago

    Birmingham, Birmingham, United Kingdom Barberboss Full time £22,000 - £26,500 per year

    About BarberBossBarberBoss is a British challenger brand in personal care, founded in 2020. We design "affordable premium" products across grooming, oral care and hair‑styling for men, women and pets, and sell in 10 European countries (including the UK).We run with a start-up mindset - a small, flat team, weekly all‑hands, and an AI‑first approach that...

  • Customer Service

    3 days ago

    Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **Customer Service Agent (Call Centre)** **Birmingham** **Immediate start - Starting Thursday 28th June for 12 days** **Ongoing Temporary positions** **£9.90 per hour** **Shifts: - Birmingham **09.30-5.30 14.30-00.30 21.15-07.15 **Coventry **07.30-17.30 10.30-20.30 **About The Company**: A West Midlands Travel Company is looking to take on Call Advisor's...

  • Customer Service

    2 weeks ago

    Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

    **Customer Service Agent (Call Centre)** **Birmingham** **Immediate start - Starting Thursday 16th June** **Ongoing Temporary positions** **£9.90 per hour** **Monday - Sunday (5 days out of 7 including weekend and bank holidays)** **About The Company**: A West Midlands Travel Company is looking to take on Call Advisor's to join their team at peak season....

  • Customer Sales Assistant

    7 days ago

    Birmingham, United Kingdom Grove Service Station Full time

    We are looking for a hard working individual with excellent customer service to join our team at this family owned petrol station located in South Birmingham. Your responsibilities will include: - Ensuring high levels of customer satisfaction through excellent sales service - Maintaining outstanding store condition and visual merchandising standards -...

  • Customer Sales Assistant

    2 weeks ago

    Birmingham, United Kingdom Grove Service Station Full time

    We are looking for a hard working individual with excellent customer service to join our team at this family owned petrol station located in South Birmingham. Your responsibilities will include: - Ensuring high levels of customer satisfaction through excellent sales service - Maintaining outstanding store condition and visual merchandising standards -...