Transport Supervisor

Transport Supervisor

Menzies Distribution are looking for an experienced Transport Supervisor to join our team, providing a first class service in Thrapston. Your main responsibility will be overseeing all aspects of the distribution and effective execution of the TransportPlan.

The Important Stuff:

- This position is working Days, Monday to Friday
- The hours of work are Week 1:05:00-14:00 / Week 2:11:00 - 20:00 on a rotating basis.
- Every 1 in 3 weekends you will be required to be on call
- The salary is £32k per annum
- The holiday entitlement for this position is 28 days.
- Parking available onsite
- Monthly Pay

**Please note that at some point during your contract there may be a possibility of a change of terms to a 4On/4Off shift rotation**

Key Duties and Accountabilities (will include but not be limited to)
- Ensure effective and efficient use of driver and vehicle resources.
- Ensuring customer requirements are administered in a timely, controlled and recorded manner.
- Liaise, support and develop effective working relationships with internal and external customers and suppliers.
- Promote effective and efficient standards of work, in order to comply with transport legislation, company policy and Health & Safety legislation.
- Promotion and adherence to site policy and procedure.
- Managing Driver hours, WTD rules.
- To carry out investigations or incident reports in relation to any vehicle incidents when necessary.
- Ensure all agency drivers are inducted correctly and Compliance is monitored.
- Manage tachograph infringements to ensure full compliance.
- Manage driver briefing / de-briefing including downloading driver digicards.
- Co-ordinate drivers including managing holiday and sickness cover.
- Query investigation and resolution.
- Involvement in reporting and submitting various KPI reports.
- Record, monitor & be proactive in achieving improved fuel efficiency and better MPG.
- Writing and issuing of any driver procedures and site processes.
- Cross functional interaction (Warehouse / Drivers or Contractors / Customers).
- Undertake any other duties that are reasonably requested.
- Participation in project work

Key Experience and Qualifications:

- Good communication skills are essential with the ability to express empathy with customers
- Transport experience essential
- Excellent written and verbal skills are essential.
- Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
- Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
- planning or scheduling experience
- Knowledge of Drivers Hours, Tachograph and WTD legislation.
- Knowledge of Health & Safety.
- Knowledge of transport systems.
- Strong negotiating skills.
- Ability to grasp new ideas, develop and assist in implementing better working practices and methods.

Technical skills and behavioral competencies:

- Good spoken and written communication skills
- Confidence, tact and a persuasive manner
- Good organisational and time management skills
- Good ‘people skills’ for working with a range of colleagues and customers.
- A professional manner
- Develop a level of trust and support with all colleagues to ensure conflict situations do not arise
- Excellent computer literacy (Microsoft Office, Word & Excel).
- Ability to work on own initiative, demonstrates organisational skills.
- Change management skills
- Commitment to role and site objectives.
- Always strive to improve personally and professionally.

Transport Supervisor Additional Benefits:

- Uniform & PPE provided
- Healthcare Cashplan for all employees and dependants, includingdental, optical, physiotherapy, health screening, 24/7 counselling and more
- Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
- Discount on mobile phone contracts with EE;
- Training opportunities and development plans