Collections Officer

**About us**

We are Praetura Group, a financial services company that specialises in lending and equity solutions for startups and SMEs. From venture capital to asset-based finance, we are here to help business owners across the UK reach their potential and secure the right funding. What sets us apart is our commitment to providing more than money.

Praetura Group was founded to provide growing and ambitious companies the funding they need to succeed. By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change.

At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who’ve been there before. And that’s what we try to provide - **more than money**.

Praetura Asset Finance forms part of the wider Praetura Group. Praetura Asset Finance uses industry expertise and knowledge to offer a range of funding solutions to allow businesses to upgrade or invest in new equipment or release cash from a company’s existing assets to help fund new projects or realign finances.

**About the role**

The Collections Officer will work with the Collections Director and will be based in our Blackburn office.

**Main duties include, but are not limited to**:

- Control cashflow arrears (1-7days)
- Prepare Arrears reports
- Develop knowledge of legal tools used in the collection of finance agreements
- Maintain accurate Guardian customer records in respect of arrears cases (1-7days)
- Broker liaison for early arrears cases (1-7 days)
- All Customer Service requirements in respect of arrears cases (1-7 days)
- Checking of supplier invoices and HPI checks for early arrears cases (1-7 days)
- Daily review of all HPI react notifications for keeper changes and taking the appropriate action(s)
- Assist the Operations function, when required, regarding all other HPI react notifications
- Review arrears cases with outstanding Asset Insurance renewal documentation until the asset is insured
- Daily review of all cancelled Direct Debits and taking the appropriate action(s)
- Maintain and provide high level administration support
- Maintain up to date computer records of Finance Agreements
- Ensure that administration is in line with regulatory requirements and company expectations
- Ensure all business is conducted in line with regulatory requirements and company expectations

**Who we're looking for**
- Knowledge of Collection activities/process within a Financial Services environment (preferred)
- Knowledge of asset financing (preferred)
- Excellent telephone manner
- Numerate with analytical ability
- Strong attention to detail
- Customer service focused
- Effective communicator
- Practical problem-solving skills
- Good time management ability and organisation skills
- A team player who can work to deadlines.
- Ability to exhibit Praetura values: we do the right thing, we are courageous, we are authentic, we are humble, we care.

**What can we offer you?**
- Competitive salary plus discretionary yearly bonus.
- Study support (fees covered and time off for study and exams).
- Company pension scheme
- 25 days' holiday (plus bank holidays)
- Your birthday off
- Private healthcare for you and your immediate dependents
- Enhanced family friendly policies
- Financial, physical and mental wellbeing support
- Death in service insurance
- Cycle 2 Work scheme
- Techscheme (Currys PC World)
- Discounted childcare
- Free parking
- Free breakfast, drinks and snacks
- Social events, including summer and winter parties

Plenty of learning opportunities; we're passionate about developing our people.

At Praetura we understand everybody has different needs, and we are committed to being an inclusive employer.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience in debt recovery or collections?
- Can you reliably commute to Ewood House, Walker Park, Walker Road, Guide, Blackburn, England, BB1 2QE?

Work Location: In person