Portering & Mail General Assistant - Leeds

2 days ago

Leeds, United Kingdom Blue Arrow Ltd Full time

My client, a prestigious independent University in Leeds, is looking for a Portering & Mail General Assistant to join the team in a full time role. This is a great opportunity for somebody who likes to get stuck in, who can work well in a team as well as independently, and has great attention to detail. This is a great opportunity for somebody who likes to get stuck in, who can work well in a team as well as independently, and has great attention to detail. This role is to provide manual support in a proactive portering & mail service to all areas of the University, undertaking
key tasks relevant to the role effectively and efficiently. To be knowledgeable of the services offered and be able to answer customer queries.

Specific Responsibilities:

- To undertake Portering duties, including removal, delivery and relocation of furniture at any site in response to computerised customer job requests, keeping up the audit trail from start to finish whilst following Health and Safety guidelines
- To set out and re-arrange classrooms, lecture theatres, offices and other general areas of the University, as per customer requests.
- To undertake the collection of WEEE waste and confidential material ensuring a complete audit trail and secure storage of the same.
- To assist with deliveries to the University and support the inward/outward distribution of such goods as appropriate
- To undertake a range of mailroom duties, including the delivery/collection, franking, sorting and recording of mail.
- To operate computerised mail franking machines to set procedures ensuring correct postage amount is applied to items, and completing franking duties to collection deadlines
- To accurately complete paperwork, hard copy or online e.g. Courier despatch notes, recorded and registered letters.
- To undertake external cleaning duties - emptying waste bins, litter picking - including the use of a pressure washer and seasonal duties such as snow clearing, gritting and sweeping of leaves, as required.
- To undertake internal cleaning duties, such as the removal of litter and rubbish, adhering to recycling & re-use procedures and promoting best practice to customers
- To assist with emergency procedures, including fire drills, and assisting the Health & Safety or Security staff as appropriate.
- To undertake ad hoc driving duties as & when required.
- To provide a high level of customer care to all staff, students and visitors to Leeds Beckett University.
- To deputise for Team Leader, as and when required.
- Any other duties commensurate with the level of the post.

Ability to provide a general portering & mail room service, including a variety of manual handling tasks.
Ability to use a variety of methods to undertake daily duties (e.g. hand-held device, computer, phone)
Ability to bend, lift and carry including the ability to walk up and down stairs carrying a variety of items
Ability to prioritise workload, acting on verbal or written instructions in order to undertake duties efficiently
Ability to understand and provide excellent customer care and a quality service.
Recognises the importance of good time-keeping and is punctual and reliable.
Ability to communicate effectively with customers and colleagues in a friendly and courteous manner

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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