Treatment Coordinator Receptionist
1 week ago
**About Us**:
Melo Dental Aesthetic is a newly opened, modern clinic offering a full range of **dental** and **facial aesthetic treatments**. We pride ourselves on delivering exceptional patient care in a warm, welcoming, and luxurious environment. As we continue to grow, we are seeking a confident, professional, and personable **Receptionist / Front of House Coordinator** to be the face of our clinic.
**Role Overview**:
**Key Responsibilities**:
- Greet patients warmly and ensure they feel welcome and comfortable at all times.
- Maintain a professional and organised reception area at all times.
- Assist patients with enquiries about dental and aesthetic treatments.
- Confidently discuss and promote our range of services, supporting treatment plan conversions.
- Process payments, invoices, and maintain accurate patient records.
- Coordinate with clinicians and therapists to ensure smooth daily operations.
- Follow up with patients post-treatment to ensure satisfaction and encourage repeat visits.
- Support marketing activities, promotions, and social media engagement where required.
**Key Skills & Attributes**:
- Previous experience in a **dental, medical, or aesthetic clinic** (preferred but not essential).
- Excellent **communication and interpersonal skills**.
- Confident with **sales** and able to promote treatments in a natural, patient-focused way.
- Highly organised, with strong attention to detail.
- Professional appearance and positive attitude.
- Comfortable using practice management systems and digital booking tools.
- Ability to multitask in a busy environment while maintaining a calm and friendly manner.
Pay: £24,420.00-£30,000.00 per year
Work Location: In person
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