In-room Dining Waiter

6 days ago

London, United Kingdom The Langham London Full time

**In-Room Dining Waiter**:
**In-Room Dining**:
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for an In-Room Dining Waiter to join our talented In-Room Dining team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of In-Room Dining Waiter, your key focus will be to:

- ensure all orders are delivered in a timely fashion and according to standards
- be fully conversant with all the In-Room Dining menu
- demonstrate excellent knowledge of food and beverage menus to guests
- provide prompt, friendly and efficient service
- personalise and engage with guests at every opportunity
- maximise sales opportunities, upsell where appropriate
- be responsible for ensuring bills are dealt with accurately
- prepare amenities for guest rooms
- prepare mise-en-place and ensure be prepared for service

Do you have?
- previous experience in a similar 5* environment
- strong interest in food and beverage
- flair, passion and a conscientious attitude
- confidence, professionalism and engaging personality
- ability to think outside of the box to surprise and delight our guests
- excellent attention to detail
- clear conversational English language, knowledge of foreign languages is beneficial

YOUR BENEFITS

Financial Wellbeing
- Paid Overtime
- Discretionary Service Charge
- 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
- Access to Wagestream - a salary advance benefit
- Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
- Discounted accommodation at The Langham, London for you and your family
- Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
- Up to £750 Recommend a Friend referral bonus
- Seasonal Travelcard loan
- A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- Company pension plan
- Life insurance
- Discounts in various high street and online shops

Mental Wellbeing
- Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
- Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
- 2 staff parties per year and several colleague social and community events
- Access to the Employee Assistance Programme by Hospitality Action (24/7)
- Access to Qualified Mental Health First Aiders on site
- Most Valued Colleague of the Month and Year Awards
- Long Service Awards

Physical Wellbeing
- Free meals on duty in our Staff Restaurant
- Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- Enhanced Si

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