Front Desk

**an autonomous, friendly working environment and career development opportunities.**_

**Purpose**:
To provide a professional and efficient front of house and administrative services.

Role activities to include:

- Keep the Front Desk area tidy, stocked and operational to a professional standard at all times
- Receive and screen telephone calls, answer queries and redirect calls
- Handle all diary appointments
- Handle all Front of House requests
- Book travel requirements for staff as required
- Deal with all requests for fleet and hire vehicles.
- Order and maintain all beverages utilised by Staff and used for visitors meetings to meet the needs of the business
- Monitor staff holidays, sickness and daily movements and update the calendar
- Update and maintain all staff lists
- Ensure you are well versed with emergency evacuation procedures and ensure if the alarms are activated you are ready and follow procedures
- Ensure that all meeting rooms are well presented for meetings including supply of hot and cold refreshments and or catering requirements
- Operate the site’s barrier system and security gate
- Greet visitors, offer refreshments and direct them to the right person
- Operate the Secure Visitor Register System, issue security passes and monitor returned passes
- Handling internal and external mail
- Operate the tannoy system when necessary
- Order all adhoc requests for company use as and when necessary
- Order stationery for company use; maintain effective stock levels and regularly stock take
- Carry out weekly check of the defibrillator held in Reception
- Flexibility will be required to cover leave and absences to ensure the reception service is available Monday to Friday
- From time to time additional duties may be required which are not outlined above.

**Skills, Knowledge and Behaviours**:

- Excellent communication skills (verbal/telephone and written) at all levels
- Must be IT literate using Microsoft and company systems
- Highly Professional
- Excellent customer care skills
- Able to operate in busy environments and meet deadlines
- Highly organised
- Problem Solver
- Team Player
- Balanced approach

For security purposes this role requires the applicant to be a UK national.

**Job Types**: Part-time, Permanent
Part-time hours: 31.25 per week

**Salary**: £18,736.25 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Relocation assistance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person