Apprenticeship Trainer

Zenith People are looking to recruit an Apprenticeship Trainer to provide excellent teaching and learning sessions for Business Administration and Customer Service apprenticeship standards, both face to face and remotely. Manage a caseload of learners and employers ensuring timely achievements and progression. Support the raising of standards in accordance with the aims and strategic objectives of the organisation.

**Trainer Responsibilities**

To deliver high quality apprenticeship standards using methods that will stimulate learning appropriate to learner needs and the demands of the programme both face to face and remote, 1-2-1 and in groups when required

Complete and use initial assessment results to ensure learning needs are met

Liaison with employers (where needed) on the development of training programmes to satisfy employer requirements and add value to learners

Monitor learner progress to ensure learning continues and learners achieve in a timely manner

To support the achievement of KPI’s, business performance, and contractual targets for learner retention and success rates

Provide thorough feedback to employers and learners during reviews on progress

Seek feedback from learners on learning support materials in order to review and improve the service and learning experience

Work closely with the Quality and Compliance Team to ensure paperwork associated with the programme is completed to a high standard within required timescales, and that systems and processes are followed and are in line with contractual deadlines

Act on feedback from teaching observations, employers, peers or other review processes

Keep fully up to date with Ofsted, Awarding Organisation and other stakeholder requirements

To comply with IQA standards and participate in IQA activities with a willingness to gain qualifications where needed

Provide impartial advice and guidance to all learners to support progression

Promote Safeguarding and Prevent, British Values, Maths and English in all sessions

Promote and monitor equality and diversity in all aspects of the role and record issues that may arise

Use a variety of delivery methods that will stimulate learning appropriate to learner needs

Deliver additional sessions and one to one support where required to ensure all learners can succeed

Track and record learner progress ensuring that accurate and reliable information on predicted achievement and success rates are readily available.

Complete weekly update meetings and monthly caseload reports

Support the achievement of contractual targets for learner retention and success rates

This job spec does not represent an exhaustive list and role holders may be asked to carry out additional duties as reasonably requested

**Shared Responsibilities**:
Delivering against internal standards, systems and procedures and involvement in internal audit programme

Contribute to external audits from awarding organisations and funders

Maintain up to date knowledge of all programmes including apprenticeships, our commercial offer and recruitment services

Increasing Zenith Training profile

Contribute to team meetings

Provide a high level of customer service to all learners and parties contacting the business

**Person Specification - Essential**

Comprehensive understanding of the delivery and assessment of apprenticeship standards and the EPA process

Vocationally qualified with relevant occupational experience

Recognised Assessor award: D32/D33, A1, TAQA or CAVA

Excellent written and verbal communication skills

Experience of unsupervised working and using own initiative

Experience of online learning and assessment platforms

The ability to work in a target orientated environment and achieve required measures of success and quality

An understanding of different learning styles and how to differentiate through various teaching methods

Ability to motivate self and learners

Be willing to work flexible hours and locations as required, be committed and enthusiastic

Knowledge and experience of teaching and learning strategies

Excellent organisational, IT and administrative skills

Confident and professional with motivational and influencing skills

Quality focussed and target driven

Full, clean driving licence and use of a vehicle, must be flexible with travel. (business insurance is compulsory)

**Person Specification - Desirable**

Vocational qualifications and occupational experience in the following sectors:
Digital Marketing

Team Leading / Management

Learning and Development

IAG level 2 or above

Recognised teaching qualification at Level 4 Certificate level or above: CTLLS, DTLLS, Cert. Ed, L4 Education and Training or equivalent

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Apprenticeship Trainer