Ward Clerk

Supporting Manager in improving standards to meet performance target Co-ordinating and communicating effectively with appropriate clinicians staff professional bodies and agencies Participates in all aspects of clinical Governance within the Trust Direct patients to other departments within the hospital for example the x-ray department, pharmacy and Exit Supports the mandatory training policy and completion of all e-learning packages appropriate to role Participates in annual personal development reviews Provision of Clerical Support Service Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issue Stock Control and ordering of dental materials / stationer Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purpose Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinic Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients i Takes minutes at audit meetin Supports doctors, nurses and reception staff with any queries regarding patients appointment Requests x-rays from General Dental Practitioners following receipt of referral letters Ensures case notes are taken to correct surgery during clinic and documentation of their arriva Checking of Orthodontic notes prior to clinic including ensuring that patient appliances are received from the laboratory and documented in the returns book to ensure correct payment is generated Checking of orthodontic models for discharge and ensuring correct storage of models and appropriate documentation is complete Documents transit of orthodontic impressions and checks details for receipt of work carried out to external laboratorie Tracks orthodontic models to other hospitals in preparation for surgery Responsibilities for Information Resources Able to access patient information through the hospital PAS system to clarify appointment Able to access EPR, and HIS for test result Photocopies any documents including all patient information leaflets, needed to support doctors and nursing staf Complete / maintain documentation and patient records as directed in accordance with organisational poli Check and authorise payment for work carried out at external laboratories Participates in any training appropriate to role