Customer Service Advisor

2 weeks ago


London, United Kingdom KiwiSun Ealing Full time

**About us**

KiwiSun is located in the heart of Ealing Broadway, we are a very popular sunbed shop dedicated to providing our customers with top-quality tanning experiences. We take pride in creating a friendly and welcoming atmosphere for our clients.

**Responsibilities**:

- Provide exceptional customer service by responding to inquiries
- Communicate effectively with customers face to face and over the phone
- Assist customers with inquiries, product information, and general support
- Analyze customer needs and recommend appropriate services and products
- Maintain accurate and detailed customer records using our CRM system
- Maintaining a clean and organised shop

**Skills**:

- Excellent communication skills, both verbal and written
- Strong customer service skills
- Ability to analyze customer needs and recommend appropriate products or services
- Strong problem-solving skills with the ability to think critically and make sound decisions

Due to the nature of this role we require a female staff memember

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £14,000.00-£25,359.00 per year

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- Customer service: 1 year (preferred)

Ability to Commute:

- London, W5 2PJ (required)

Ability to Relocate:

- London, W5 2PJ: Relocate before starting work (required)

Work Location: In person



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