Technical Support Operator

**Region NCE > SBU NCE Service > Troubleshooting Offshore & Multibrand NCE** **Responsibilities** Your main responsibilities will be: - Handling stopped turbines on daily basis in a shift plan, partial working on weekends - Support Supervision and monitoring of turbine performance and alarm status on a daily basis with a focus on identifying proactive maintenance before generation impacted with a target for improving LPF at site - Advanced remote troubleshooting - Support on Technical planning tasks with ERP System (SAP) - On-site support in troubleshooting of difficult-to-solve/first-of-its-kind issues - Participate in Offshore Technical Support / Offshore Engineering led technical customer meetings together with Service Manager and Customer Manager Evaluating technical customer questions and reports, and providing answers and presenting technical matters at customer meetings **Qualifications** You will have a proven history from a mechanical, electrical or hydraulics background within a similar industry. - Electrical or mechanical education combined with experience from the wind industry. (Or, relevant technical education, such as: Electrical, Mechanical) - Full authorization on the Vestas V164 Turbine (preferred) - Engineering background would be beneficial - Experience in the field in troubleshooting or other technical experience with the different Vestas turbines - Advanced PC skills - SAP, Microsoft office suite - Good knowledge of WTG control systems Strong communication skills in English, both oral and in writing **Competencies** As a person, we believe you have/are: - Ability to participate effectively as part of a cross-regional team / North Central Europe (NCE) team. Ability to organize and prioritize tasks - Ability to work both with limited supervision and as a part of the team - Good pragmatical and problem-solving skills - Affinity to work within different systems to analyse root-cause and document solutions High attention to detail and a solid commitment to quality **What we offer** You will be part of a fast-growing, fast-paced business that will provide a diverse range of challenges. You will work with technical experts and be involved in creating value for the business. We value personal initiative, the desire to take on responsibility and the right balance between creativity and quality in all situations. At Vestas your achievement is our growth. You will have great opportunities for professional and personal development with the industry leader in sustainable energy solutions. **Additional information** Your work location will be in GB, Warrington. Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. All inquiries are treated confidentially. **BEWARE - RECRUITMENT FRAUD** **DEIB Statement** At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. **About Vestas** Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.