Claims Adjuster

**The Role**

Canopius is seeking a highly motivated Reinsurance claims professional with knowledge of handling Treaty Property, Treaty Marine or Treaty Casualty claims (Proportional &/or Non-Proportional) in the London market. The individual will proactively adjust a variety of standard and/or complex claims from their initial notification through to settlement. This person will proactively manage Reinsurance claims in a professional, timely and fair manner and to ensure that you deliver excellent customer service to both our internal and external customers.

The Reinsurance claims team is a fundamental pillar and an integral part of the global claims function. The successful individual would be managing reinsurance claims within the global reinsurance portfolio embracing the group claims vision “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market” and is at the core of everything we do.

**Responsibilities will include**:

- To proactively adjust standard and complex claims within their claim’s authority and in accordance with the established claim manual meeting all regulatory requirements, ensuring that controls are operating effectively and by achieving KPI (Key Performance Indicators).
- Develop a thorough understanding of Treaty Reinsurance (Cross Class)
- To monitor circumstances that may turn into claims whether in relation to individual risks or global events, such as major Catastrophes or significant losses of interest.
- Ensuring that adequate financial provisions, in accordance with the Canopius Reserving Philosophy, are held for every claim that you own.
- Ensuring that every claim is regularly reviewed and proactively managed to resolution, through effective diary management.
- Ensuring and delivering excellent claims service to all customers, by effectively driving claims through to resolution.
- Communicate proactively with internal and external stakeholders, both in writing and verbally ensuring excellent customer service to cedants, brokers, follow market, underwriters, actuaries, and senior management.
- Making clear, comprehensive, and meaningful notes on the claims management system.
- To identify cedant audits and report back to the RI Claims Manager
- To flag any issues of concern/trends to the Claims Manager and Head of Reinsurance.

**Essential Skills & Experience**
- Experienced claims practitioner, experience in handling Reinsurance claims.
- Have built solid relationships with clients and demonstrate strong client management skills.
- A desire for excellence and high personal standards.
- A positive, enthusiastic, and confident disposition.
- A passion for learning and a keen interest in current losses & events.
- A strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
- Professional approach to interact appropriately with peers and management.
- Willingness to take responsibility and accountability. Delivering on promises.
- Customer focused and keen to provide the highest quality of service delivery.

**Our benefits**
- We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health._

**About Canopius**

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia, and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued, and respected.

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. Canopius’ market-leading proposition offers financial, physical, social and psychological health and wellbeing benefits to ensure we create a working experience which gives everyone the freedom to do their best work.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion, or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We e