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Network Engineer
2 weeks ago
Hargreaves Lansdown, a leading FTSE 100 FinTech company, is undergoing a technology transformation. The Digital Platforms division is key to Hargreaves Lansdown's success and will play an increasingly important role in HL's future strategy and growth asthe company continues its digital journey. As part of this journey, we are scaling up our network capabilities within our Corporate IT department. We are therefore looking for a Corporate Network Engineer with a proven track record in delivering enterprisetechnical services, who enjoys working with a variety of technologies and people and wishes to further their career by helping us achieve HL's mission.
As a Corporate Network Engineer, you will have the opportunity to:
- Work within a highly skilled and committed technology team
- Play a significant role in our technology transformation journey, working on our Zero Trust and Azure Cloud infrastructure platforms
- Have clear career development through training, mentoring and internal opportunities
- Coach and mentor others, helping us to create a culture of continuous improvement
- Have access to employee resource communities and to volunteer with several Bristol-based organisations
**What you'll be doing**
- Work collaboratively to deliver a best-in-class service within a high performing Networks service team
- Seek innovative solutions, improvements, enhancements, and automation wherever possible
- Responsible for recording and managing all changes in line with ITIL best practice
- Technical support for Major Incident events, ensuring RCA is completed for the network function
- Infrastructure security, ensuring the network systems estate remains security compliant
- Maintaining and operating network monitoring platforms such as SolarWinds and Nagios/Opsview
- Occasional out of hours work for updates, incidents and fixes is expected
**About you**
- Providing LAN/WAN support and project services within an enterprise environment
- Corporate Wireless infrastructure management
- Managing workload within an ITSM solution, ensuring SLA adherence
- Excellent communication skills and customer focus
- Ability to plan, prioritise and complete your own work
- Willingness to engage with and work in other technologies
- Ability to work, and be resilient, in a fast paced and changeable environment.
- CCNA, CCNP, or equivalent professional certification
- Understanding and/or working knowledge of ITIL v4
Experience in any of the following would be highly desirable:
- Zscaler zero-trust platforms
- Azure VNet
**Interview process**
There will be a 1 stage interview. The interview will ask technical and behavioural based questions.
**Working Schedule**
We are looking for a Network Engineer to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible workingpattern to enable you the option of working from home and coming into the office.
**Why us?**
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
**What's on offer?**
- Discretionary annual bonus & annual pay review
- 25* days holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year
- Flexible working options available, including hybrid working
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Health care cash plans - including optical, dental, and out patientcare
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
- up to 30 days depending on role level & increasing with length of service
- This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information._
