Coordinator/administrator

2 weeks ago

Feltham, United Kingdom Wilson James Full time

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We are seeking a highly organised and proactive Coordinator/Administrator to lead the day-to-day operations of clients post room. In this key role, you'll ensure efficient and secure handling of all incoming and outgoing mail, while maintaining a strong working knowledge of fulcrum dispatch systems, internal processes, and health & safety procedures. You will be the go-to person for all post room activity, offering guidance to team members and liaising with internal departments and external organisations. You'll also play a vital role in upholding site security protocols, particularly when handling sensitive or urgent deliveries. A strong understanding of site security protocols is essential, particularly when identifying and responding to suspicious packages.

If you're detail-oriented, confident managing systems, and thrive in a fast-paced environment, we'd love to hear from you.

**What do you get from us**:

- **The Role** - Full Time, 5 days a week, 47.5 hours per week
- **Pay**: £14.74 per hour
- **Company Sick Pay**:

- **Company Pension Scheme**:

- **Life Assurance Scheme**:

- Access to an **Online GP Service** for you and your dependents
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - access to mental health support specialists

**A typical day in the life as a Coordinator/Administrator**
- Accurately manage goods in/out processes using the Fulcrum warehouse management system
- Sort incoming mail and packages by person or department
- Carry out administrative tasks such as photocopying, filing, and maintaining delivery records
- Label and process all outgoing packages and parcels
- Promote and enforce health & safety standards, including regular safety inspections and reporting hazards
- Oversee and coordinate all daily postroom operations
- Lead by example and support the resolution of any health & safety issues
- Plan and prioritise tasks to meet deadlines while following Safe Systems of Work (SSOW)
- Report unresolved quality, operational, or safety concerns to the Senior Supervisor
- Perform X-ray and security checks on all incoming deliveries

**What are we looking for?**
- Background in coordination or administration
- Good IT Skills including use of Microsoft and various systems
- Punctual
- Attention to detail
- Driving licence

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