Warranty Specialist

Date Added:
**25 June 2025**

**Location**:
**Taunton**

**Salary**:
**£28,095 gross per annum plus Bonus opportunity**

Closing Date:
**13 July 2025**

Contract Type:
**Permanent**

Job Reference:
If you are well organised with excellent attention to detail you will excel in this interesting role.

We are looking for a **Warranty Specialist** to take ownership of the warranty journey and play a pivotal part in our business. You will be working with our Aftersales Teams in Taunton or Weston super Mare, ensuring efficient administration of Manufacturers’ warranty across various Franchises. This is interesting work, liaising with staff across the business and Manufacturers on behalf of the Howards Group.

**What’s in it for You?**
- **Monday to Friday working week**:

- **A generous and uncapped bonus scheme** - enabling you to earn your potential
- **Enhanced Holiday Allowance** - increasing with service and with an additional day for your birthday
- **Training and Career Development** - continuous training and opportunities for career progression
- **Pension Scheme** with a well-known and established provider
- **Sick Pay** from your second year of employment
- **Life Assurance Scheme** - paying a minimum of twice your salary to your loved ones
- **Discounted MOT & Service costs**:

- **Regular staff social events** to connect with your colleagues
- **Employee recognition programmes**, including Employee of the Month and Long Service Recognition Scheme
- **Free refreshments** while at work

**Your Role as a Warranty Specialist**:

- You will be responsible for accurate submissions of warranty and goodwill claims to the Manufacturer
- You will be working with our Aftersales Teams in Taunton or Weston super Mare, ensuring efficient administration of Manufacturers’ warranty across various Franchises. This is interesting work, liaising with staff across the business and Manufacturers on behalf of the Howards Group.

**What are We Looking for**:

- A full driving licence. Based in Taunton or Weston super Mare, this role may require travel to our other sites in the South West.
- Excellent communication and customer-facing skills.
- Highly organised with excellent attention to detail.
- Self motivated and process driven.
- Ability to prioritise, co-ordinate and work on your own initiative whilst, on occasion, being under pressure. Deadlines need to be met.
- At least 3 GCSEs at Grade 4 or above or equivalent experience.
- Knowledge of IT and use of software packages.
- Ideally automotive and / or retail experience - desirable but not essential.
- Previous experience in automotive Aftersales and Warranty in particular - preferred/desirable but not essential.

**How to Apply**:
Ready to take the next step in your career?

**Closing Date**:
Applications close at midnight on **27 June, 2025.**

**We are an Equal Opportunity Employer** and are committed to accommodating the needs of individuals with disabilities. If you require any specific accommodations during the interview process, please let us know.
- NO AGENCIES PLEASE._