Housing Management Coordinator

Housing Management Co-ordinator

Street, Somerset

Part Time (25 hpw), Permanent

Salary £22,500 to £23,959 pa [pro rata], dependent on skills and experience, plus great benefits

**Empowering customers to live rewarding and happy lives. That’s when it hits home.**

We have a fabulous job opportunity for you to join our awesome team as a Housing Management Coordinator. We support our brilliant customers who may have a history of substance or alcohol dependence, offending, homelessness and/or mental health support needs. We help them with managing and maintaining their tenancies, with the aim of moving on to secure, long-term accommodation

Our customers live in a house of multiple occupancy in Street. You’ll be our housing and property expert, focussing on tenancy support. You’ll support our customers with their housing benefit claims or rent and making sure they’re received on their rent account.

You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant

**Our offer to you**
- 25 days holiday rising a day each year to 30 days (You can even buy extra)
- Flexible working patterns
- Pension
- Free DBS
- Career path with development, we ‘grow our own’
- Excellent training package
- Excellent benefits and rewards including supermarket discounts and travel expenses
- Tech Purchase Scheme

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds.

As our Housing Management Coordinator, you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.

To make sure our customers are well supported, it’s important that you’ve had a job in a housing environment before. Don’t worry, we won’t drop you in the deep end, we’ll help to you understand how things work at Home Group

To make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe)

As this is a community-based job, you need to be able to drive, as well as having access to a vehicle insured for business purposes. Don’t worry, we’ll pay you expenses to cover this use
- When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**About our team**

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’.

Our manager is Agata who’s been with us at Home Group for over two years but has over 14 years’ experience in the sector. You’ll join six of us in the team and we don’t just love to support our customers, we’re there for each other too The team includes Richard who is our go-to person as he’s been with the organisation for over 20 years - so he knows a thing or two about housing

**Want to know more?**

If you’re not reading this advert on our careers pages, press the **APPLY NOW** button to access lots of useful stuff You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards package

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Closing Date***: 27.Jan.23, 5:59:00 PM