Medical Laboratory Assistant

24 hours ago

Crewe, United Kingdom University Hospital of North Midlands NHS Trust Full time

Assist in the supervision and management of the Specimen Reception Service providing an effective sample reception and distribution service for the Pathology laboratory. Assist the Lead BMS for Biochemistry & CSR, through the Specimen Reception Manager and CSR Supervisor in the management of the Specimen Reception MLA staff, responsible for providing day to day supervision of staff in this area. To identify and match samples to request cards, ensuring adequate sample labelling in line with Trust Policy, followed by entry of patient details and test request onto laboratory computer. Pre-analytical preparation of samples and distribution of samples to the appropriate Pathology departments in a timely manner.
Liaise and work co-operatively with GP practices, members of the public, porters, couriers, drivers, other staff in specimen reception, Pathology, the Trust and other hospitals. Respond to incoming telephone calls to the department, with a polite, helpful and professional manner and to deal with straight forward enquiries. Adhere strictly to the departmental telephone policy/procedure. Re-direct incoming calls throughout Pathology as appropriate.
Ensure the working environment complies with current laboratory Health & Safety standards Comply with laboratory Health & Safety code of practice when handling biological specimens. Prepared to work flexibly, including participation in a shift pattern which includes early, late, weekend, and Bank Holiday shifts and other out of hours rotas as required. Supervisory Responsibilities: To assist the CSR Supervisor in the management of Specimen Reception: Responsible for the day-to-day co-ordination of staff in planning and prioritising the workload and the day-to-day management of staff, providing effective supervision to manage the department workload to deliver an efficient and high-quality service To be the first point of contact for Band 2 MLA staff in CSR to resolve day to day issues, escalating as appropriate to CSR Supervisor. Assist in the training of all Specimen Reception staff (sample handling, numbering, demographic entry).
Ensure all training documentation is up to date and assist members of staff receive adequate core skills training and complete Statutory & Mandatory Training. Assist in the Induction of new staff. Report any staffing issues to CSR Supervisor /Manager Carry out appraisals / PDRs for Specimen Reception staff. Assist with and carry out audit and risk management duties including incident and Corrective Action/Preventative Action (CAPA) reporting.
Assist with recruitment and selection of new staff. Assist in the development of the Specimen Reception service, proposing changes to procedures and policies that could improve efficiency and effectiveness Ensure all agency staff receive adequate training in line with departmental and Trust polices. To ensure the implementation of agreed safety procedures. Report / escalate breakdowns of pre-analytical equipment /scanners/printers/centrifuges.
Contribute to research and development projects including processing and storing ofsamples for research projects. Undertake audit of the service as necessary to highlight process deficiencies.

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