General Assistant

2 weeks ago

Sunderland, United Kingdom Thomas Franks Ltd Full time

**General Assistant**:
**Sunderland**:
**Contract**:Permanent**
**Salary**:£11.95 per hour****:
A fantastic B&I location in Sunderland for a UK-based insurance company. Catering for 150 at this location. We have a breakfast and lunch offering here. It is a Monday to Friday operation with some hospitality. Additional benefit of this location is free parking on site.

We have a fantastic opportunity for you as **General Assistant** to join one of our fantastic locations in **Sunderland. This is a 37.5hr Monday to Friday role. No evenings.**

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

**Key responsibilities**:

- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the days business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish / recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

**You will have the following skills**:

- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.

**Knowledge / competencies**:

- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable / good understanding and use of verbal English.
- Ability to demonstrate reasonable / good standard of written English and reading skills.
- Similar experience of customer and / or food preparation environment is preferred.

**Benefits**
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty
- Volunteers leave - up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.

**About us**

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

**Diversity and Inclusion at Thomas Franks

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