Business Analyst

7 days ago

Oxford, United Kingdom Oxford Nanopore Technologies Full time

Oxford Nanopore Technologies is headquartered at the Oxford Science Park outside Oxford, UK, with satellite offices and a commercial presence in many global locations across the US, APAC and Europe. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-longread lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere The Details... The Technical Business Analyst will resolve and specify the who/what/why, acceptance criteria, information flows, processes, and data structures to meet functional and non-functional requirements behind a business problem or opportunity. The role will also be responsible for translating requirements into product epics, features, API definitions and user stories as well as highly specified project briefs in collaboration with our development teams. You will also handle 2nd/3rd line supporttickets raised by internal users and work with colleagues to shape logical and innovative solutions to complex problems utilising automation and workflow platforms. Other responsibilities include: Providing support for all production and development environments and upgrade to new versions as required Understanding system improvements following version upgrades, making recommendations of opportunities where appropriate Business and system process mapping Leading workshops with stakeholders, developers and support partners Translating business requirements into functional requirements Producing high quality documentation that is clear, concise and accessible to business and technical audiences, including system diagrams, failover testing, troubleshooting and service specification Communicating between internal departments and external support partners, acting as a "translator" where vital to convey requirements Following change control process for production releases Ensuring targets are met using good project practices and skills What We're Looking For... In addition, you'll be able to demonstrate your experience in EDI/Technical system integrations and backend platform and/or API project experience. You'll have a proven understanding of B2B & B2C eCommerce models. If you have experience of running 3rd partysupport vendors and working in an adaptable way within an agile environment, this would also be beneficial. Superb communication skills are essential due to the collaborative responsibilities involved in this role, along with the ability to build and maintain productive working relationships. This role will suit someone self-motivated, diligent, and who can learnnew systems quickly. It will also appeal to those who enjoy working in a fast-paced high-tech environment. We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary. Based within beautiful, landscaped surroundings with tree-lined walks, water features and a lake, all of whichmake for a wonderful working environment. li-jc1

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