Fire Training Officer

**Main Areas of Responsibility**: - To be responsible for scheduling all training sessions for staff and customers, on a timely basis - Devise and deliver training to staff and customers - Be responsible for the safety-critical aspect of training - Deliver presentations of a high standard to staff and customers - Ensure the validation of course participants - Be responsible for upskilling your own knowledge to the latest industry standards - Supporting the day's maintenance team when required with fire extinguishers, fire hydrant and BA preventative maintenance inspections, and maintaining the Agility database. - Responsible for managing all stock items required to deliver the training - Responsible for maintaining all training areas so items are safely secured when training is not taking place **Role Requirements**: **Skills and Qualifications** **Essential** - Technical knowledge of portable fire equipment and self-contained breathing apparatus - Understanding of working in a high-hazard area - Ability to work to safe systems of work maintaining compliance with key legislation - Experience in a similar role or working within the fire industry sector - Experienced breathing apparatus wearer - Excellent level of communication skills - Good IT skills - Good time manager with tenacity and ability to work under pressure - A high concern for standards - A high concern for detail - Customer care relations - Good team working skills - Competent in the use of Microsoft Office IT packages - Good numeracy and literacy skills - Full clean driving licence - Willing to work towards a face fit testing qualification if not already held **Desirable** - Level 3 Award in Education and Training (or equivalent teaching qualification) - Breathing apparatus instructor qualification or equivalent manufacturer training qualification - Experience in servicing or repairing breathing apparatus **COMPETENCY DIVISIONS & INDICATORS** **PLANNING** - Thinks for self without need for constant guidance. - Realises that the job does not operate in a self-contained vacuum but is part of a bigger picture. - Diagnoses the causes of problems within the job. - Gathers and organises all necessary information. - Manages own time effectively. - Uses appropriate tools and methods to approach work systematically. - Takes a big picture view when considering all operational decisions and short-term "fixes”. - Goes beyond information presented to get to the root of a problem. - Notices trends, patterns, inconsistencies or missing pieces of a problem or situation - Prioritises and makes connections about information from diverse sources. - Develops local plans to fit within the broader business strategy. - Thinks through the direct implications of problems, issues and situations. **LEADING** - Is aware of the importance of everyone and recognises their roles and contributions. - Chooses the most appropriate method of communicating in different circumstances. - listens effectively and gives feedback. - Treats everyone at all levels with the respect to which they are entitled. - Does not take people for granted. - Gives effective information about the urgency of work to enable others to prioritise correctly. - Delegates responsibility appropriately, identifying and clarifying roles. - Gives sincere and timely praise, and clear and fair feedback in a constructive manner. - Displays loyalty to the team and respect to its members. - Establishes the team’s direction and communicates key points. - Checks understanding - Encourages team members to develop. - Uses an appropriate style to lead, persuade or negotiate with different individuals. - Takes action to resolve performance problems. - Recognises the difference between holding people accountable and “blaming”. - Ensures that their team knows where they are going, why they are going in that direction, and how far they have progressed. - Encourages the development of others through the management of important tasks/projects. **SHARING** - Is willing to contribute to the team. - Shares knowledge, advice, and experience with others in the team, providing help and support as necessary. - Makes self-approachable and available to others. - Focuses on the team rather than own agenda. - Is willing to listen to others in the team. - Makes an effort to understand others’ views and roles within the team. - Challenges without being unnecessarily confrontational. - Demonstrates trust in colleagues and in the team. - Builds co-operation between teams and encourages others to do so. - Networks effectively across the organisation - Is inclusive rather than exclusive. - Sees “the team” as the organisation, rather than simply one part of it. - Is willing to consult others across the company, irrespective of level or status. - Challenges discrimination, prejudice, intolerance, and bias - Takes a collaborative approach, looking for “win-win” solutions. - Helps others who may be struggling. **INNOVATIN