Water Network Operative

Salary
- **Up to £35,957 (Up to £47,000 OTE) - Including Company Van + Fuel Card**
- Location
- **Essex operating area (Dagenham, Southend, Hanningfield depots)**

**About the role**

**Water Network Operative**

**Full Time**

**Permanent**

**Salary Up to £35,957 (Up to £47,000 OTE) - Including **Company Van + Fuel Card**

**Location - Essex operating area (Dagenham, Southend, Hanningfield depots)**

**5x 8 Hour shifts Monday to Friday, leading to**

**4x 10-hour shifts Monday
- Saturday**

**Participation in a contractual, out of hour’s standby rota**

**About the role**

We have several fantastic opportunities for you to join us as a Water Network Operative based at our Hanningfield, Dagenham and Southend depots. As part of this role requires participation in a contractual out of hours standby rota, we ask that applicants reside within a reasonable travel distance to our area of supply.

As a Water Network Operative (DMO) you will be working within the Network Services Team that has Health & Safety at the heart of everything we do.

Reporting to one of our Area Managers, you will be responsible for repair and maintenance on our distribution network of underground pipes and fittings; Working safely, hygienically, and to a high standard to ensure we always meet Regulatory standards whilst always delivering great customer service.

The work involves excavating in the public highway using multiple techniques, therefore previous experience is essential. Carrying out repairs and maintenance activities to our underground pipes and assets, From repairing burst water mains through to installing stop taps - essentially keeping the water flowing to our customers 24 hours a day, 7 days a week, 52 weeks a year.

**About you**

This role will see you join a high performing team, taking responsibility for carrying out high quality repairs and maintenance to our distribution network. You will have a zero compromise to Health and Safety, following our ‘Everyone Home Safe Everyday’ Ethos.

All Training will be provided, however, ideally you will hold a An EUSR Hygiene card, Street works accreditation (NRSWA), Mini Digger qualification. In addition, conducted main layer and service laying training, deep excavation / trench support training.

You will be required to communicate with a variety of Teams across the business which means having good communication skills with the ability to explain complex technical messages in a simple way is important. This is coupled with strong attention to detail and ability to listen to and act upon instructions.

We want our customers to have clean, flowing water every minute of every hour of every day, so we need people who want to make a difference. You will be required to work flexibly and participate in an out of hours standby rota.

You will have proven experience in the ability to undertake excavations in the public highway using a range of different techniques and send and receive electronic work requests on electronic devices - such as an iPhone.

In addition, you will have experience in maintenance and repairs of underground assets/ or similar.

Please note you must be able to meet the physical demand of the role with the ability to work outdoors in all weathers.
- This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you’ll be required to undergo a drug and alcohol test._
- Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date._
- Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked._

**_
Please note, this role comes with a commercial vehicle and fuel card for business use only._**

**About us**

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water.

We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do.

**Our values**

Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision.

Our values are:
**Results Driven**
- We take responsibility for achieving excellent business results.

**Ethical**
- We are open and honest and meet our commitments with a responsible approach to the environment and our communities.

**Customer Focused**
- We aim to exce