Online Graduate Programme

About the role
Our online business is one of the largest online food businesses in the world, with over 1 million customers having their shopping delivered to their door or collected from one of our 500+ Click+Collect locations every week.

We’re focussed on making online shopping easy, saving customers time for the things that matter most to them. We do this through improving the experience of our customers, helping them to build their baskets with ease on our app, website and making sure we fulfil their orders perfectly every time they shop with us.

We work in cross-functional teams, focussing on different aspects of the online customer experience and fulfilment operation. You could be working in our Whoosh team, growing and improving our rapid delivery service, or in our Automation team, using the latest technology to speed up how we pick orders for customers. There’s also our Marketplace team, helping to offer customers a bigger range of products alongside their weekly food shop plus our Post-order Experience team that continually gives customers the best service possible at the doorstep or when they collect from our stores.

You will be responsible for
During your 2-year programme you’ll first start off by spending three months in store getting to understand how our stores operate and how we serve our customers and communities. You’ll then spend some time in our fulfilment centres learning how we pick and pack as well as delivering orders to customers. After this you’ll be able to use the knowledge and experience you’ve gained to get stuck in to your first project in one of our teams. We’ll also give you the chance to rotate across other online teams whilst on your programme following a clear development pathway.

By the end of your programme you will have gained all the necessary skills and knowledge you need to set you up for success, but your journey doesn’t stop there, as this programme gives a great foundation to accelerate your career to become a senior leader in our business.

You will need
On track for a 2:2 Degree qualification

We’re looking for grads with a passion for online. It’s not essential that you have any previous experience but it definitely helps if you can think creatively and logically to help improve our service for customers.

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.

We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern -combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate.

What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

- Colleague bonus scheme
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Buy holiday salary sacrifice scheme (for salaried roles)
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
- The right to request flexible working from your first day with us
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
- A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
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