Library Assistant

2 weeks ago

Ipswich, United Kingdom Ipswich Institute Full time

**COVERING LETTER AND CV REQUIRED**

**Ipswich Institute Library Assistant (Saturdays)**

**Job Title**: Library Assistant / Casual Cover

**Hourly Rate**:£12.21

**Reporting to**: General Manager

**Hours**: 7 hours Saturday 8.45am-4.15pm (30-minute unpaid break). Additional hours available to cover for annual leave and events. Hours shared with other casual staff.

**Holiday**: 22 days pro rata plus Bank and Public Holidays, increasing to 25 days pro rata after 5 years’ service

**Overview**

To provide a Library Desk service to Institute Members on a Saturday, to recommend books, provide a booking service to members and non-members for the Institute’s Education programme and to welcome and inform visitors and members.

**Key responsibilities**
- Checking loans in and out and handling loan reservations, using library software
- Re-shelving returned loan items
- Taking payment and bookings for educational activities using the Institutes booking and payment system
- Answering queries by phone and in person
- ‘Cashing’ up the till at the end of the day
- Signing up new members and promoting the Institute to enquirers
- Securing the building at the end of the day
- To provide a welcoming reception service to users of the building
- Keeping the library tidy i.e. watering plants, refilling stationary items, sorting newspapers, contacting members when a requested item is available
- Providing support to the Membership & Marketing Officer for mail-outs to members
- Provide cover for Admiral’s House reception and library desk duties (this will usually be required between Mon-Fri 11am-2pm when other staff are on annual leave/unable to work due to illness)
- Anything further that may reasonably be required

**Essential skills**
- Effective communicator
- Good customer service
- Good interpersonal skills
- Keen interest in books
- Methodical and well-organised
- Good computer skills
- Aware of security and health and safety issues
- In sympathy with the Ipswich Institute’s charitable objectives
- Able, with training where necessary, to carry out the activities in the job description

**Job Type**: Part-time

Pay: £12.21 per hour

Expected hours: No less than 7 per week

**Benefits**:

- Company pension
- Sick pay

Work Location: In person

Application deadline: 15/07/2025
Reference ID: Library Assistant 2025
Expected start date: 06/09/2025

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