Assistant Commissioning Officer

**How you'll make a difference**:
South Gloucestershire Council are pleased to be partners in the development of the North Bristol Trust (NBT) Transfer of Care Hub (ToCH) and to assist in the co-ordination of safe discharges through a trusted integrated whole system approach. The ToCH will bring together community partners (Sirona), Local Authorities and Voluntary Sector Colleagues across BNSSG to create a new team with multidisciplinary backgrounds. The Hub team will include Acute Trust Case Managers, and Patient Flow Coordinators, Local Authority Discharge Coordinators, Sirona Case Managers, Community OT's, Commissioners, Social Care Practitioners, Voluntary Services and Flow and Discharge Coordinators.

The ToCH Team will play a key role in aiding discharge and admission avoidance. The aim is to work collaboratively and holistically, striving to create a person centred service to maximise the opportunity to discharge people at the point they are ready to leave hospital. You would be integral in providing an excellent service to our patients easing their transition from hospital and ensuring that hospital beds are available for people that need them.

As the Assistant Commissioning Officer, you will make a difference by supporting people who are discharged from hospital, making a direct difference to their lives by ensuring they receive the relevant aftercare.

**What will you be doing?**
- Under the guidance of a Commissioning Manager, you will assist with ensuring effective packages of services meet pre-identified needs to help improve the provision of care and supportive of our residents living in South Gloucestershire.
- You will be required to maintain and update information systems and databases. This includes carrying out research; collation of data and presenting information.
- You will provide advice to customers, contacts, external organisations, and colleagues ensuring that they receive appropriate guidance about policies, procedures and processes whilst ensuring effective working relationships are maintained.
- You will be responding to queries, complaints and requests from initial contact with the customer.
- You will deliver a wide range of administrative tasks accurately and efficiently. This includes recording, monitoring and maintaining budgets and/financial information which help in decision making.

**What we need from you**:

- You will have relevant knowledge and experience of working in an organisation that commissions and contracts in social care or similar services.
- You will have excellent interpersonal skills, in establishing positive relationships with a wide variety of stakeholders’ contacts and customers.
- You will require excellent written and numeracy skills with the ability to undertake effective research and being able to present findings in a clear and concise format
- You will need be competent in the use of databases and be able to record accurate information on spreadsheets.
- You will hold NVQ level 3 or equivalent

**How a career at South Gloucestershire Council is different**:

- We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that **work/life balance**:

- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our **training and development **offer, which helps make the greatest long-term difference in work.
- As part of our benefits package you will receive **generous annual leave** (pro rata), employee **wellbeing support** and you will have access to a range of **staff discounts**, including eye tests, travel, shopping and leisure activities

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

**We’re making a difference, be part of it