Business Operations Co-ordinator

**Title**:Business Operations Co-Ordinator

**Type**: Permanent

**Region**: United Kingdom - East Grinstead

**Location**:Hybrid (WFH and In Office)

**About the Role**:
A Bus Ops Co-Ordinator is going to help take us to the next level by providing extra bandwidth to our team and extra confidence for stakeholders, allowing the Founders to spend more time with customers. This role will be rich on variety and include trackingdelivery of some of our software projects, liaising with partners and subcontractors globally, and taking ownership of our contract lifecycle. You’ll work closely with our MD in getting this part of the business to run smoothly and you’ll be interacting withour customers, suppliers, and internal teams. We think this will suit someone looking to take what they’ve learned in a small team and make this their own, or someone experienced in B2B contracts who wants a change of culture by joining a fast-paced, growingstart-up.

**Responsibilities**:
**Business operations**
- Document, track and present various operational and business metrics and data points including from our IT systems, liaising with management to optimise
- Assist the Managing Director in researching & analysing tools, customers, markets etc. and documenting a comparison of options
- Liaise with customers, partners, and subcontractors to ensure that we have all info we need, we track spend and that suppliers are delivering what we need. Some of this will impact customer-facing work and other pieces will be internal such as our website
- Where we need to obtain certifications or update internal policies, create appropriate drafts and/or drive obtaining the certifications
- Act as Data Protection Officer, tracking handling of PII and ensuring compliant handling and training of teams

**Project management**
- On selected projects, track project and supplier contract status, spend envelopes, milestone status etc. against contracts
- Update systems tracking sales, costs, resource forecasts etc.
- Liaise with customers and internal teams to document project requirements etc. and take minutes of important meetings

**Contracts administration**
- Prepare customer and supplier contracts using templates, and perform initial reviews of customer contract documentation, verifying accuracy and resolving discrepancies in line with company rules and guidelines
- Brief & advise Management on salient points prior to negotiation exercises
- Draft and revise contracts / propose changes in line with requirements as needed
- Distribute contracts using Docusign etc.; track contract signature & PO authorisation status
- Maintain our library of contracts, ensuring there is always full visibility in the appropriate Share folders
- Design and implement standard language and guidelines / templates for contracts in line with best practice
- Research, review & advise Management etc. on relevant international contractor & interim staffing regulations (e.g. IR35) and keep up to date with legislation relevant to staffing and B2B contracts in the countries we are operating in

**Required Experience**:

- At least 2-3 years’ experience in drafting, agreeing and/or reviewing B2B customer & supplier contracts
- Experience liaising with software development teams, ideally including offshore teams
- Understanding of key contract terms that a services business looks to protect during customer negotiations
- Experience communicating with local and international Senior Stakeholders
- Understanding of SDLC, different delivery methodologies and core project management principles
- Excellent written and spoken English
- Ideally, experience in a services business (do you understand the difference between T&M and fixed price?)
- Ideally, experience creating good-looking PowerPoint presentations

**About Ovyo**
Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watchesvideo and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.

**_* Kindly Note
- Full Job Description available upon request_