Service Support Worker

15 hours ago

Thornton Heath, United Kingdom British Red Cross Full time

**Service Support Worker (Home from Hospital Service)**
**Location: Croydon, London**

**Salary: £22,932 (plus Inner London Weighting £3,344 if applicable) per annum pro rata**

**Hours: 28 per week**
**Contract: Fixed Term (until end of June 2026 with possibility to extend)**
**Driving**:A full driving licence and access to a vehicle is preferred but not mandatory**

**_Wherever you have experience or not we will equip you with the skills to thrive._**

By providing support and resources, you will empower people to regain their independence and confidence, all while maintaining their dignity.

**What will a day in the life of a Support Worker involve?**
- Providing practical and emotional assistance to people returning from hospital or medical facilities.
- Accompanying service users to attend hospital appointments and other activities.
- Liaising with health, housing and other professionals to ensure that the needs of the service user are being consistently met.
- Ensuring a safe living environment for service users by undertaking risk assessments.
- Carrying out welfare checks to assist service users with day-today activities.
- Building positive relationships with service users, their families and other healthcare professionals.
- Ensuring all care documentation is accurate and up to date.

**What does it take to be a successful Support Worker?**
- Previous experience in a similar care, preferably within a healthcare or social care setting.
- Compassionate and empathetic nature, with a strong desire to make a positive impact on individuals’ lives.
- Excellent communication and interpersonal skills, with the ability to work effectively within a multidisciplinary team.
- Knowledge of person-centred care principles and a commitment to upholding dignity and autonomy.
- Ability to work independently, demonstrating initiative and reliability.
- Flexibility to work various shifts, including evenings, weekends, and bank holidays.
- A full driving license and access to a vehicle is preferred but not mandatory.

If you are enthusiastic, caring, and dedicated to making a difference, we would love to hear from you. Join our supportive team and help us deliver exceptional care to those who need it most.

**In return for your commitment and expertise, you’ll get**:

- **Holidays**:36 days annual leave (including bank holidays) + option to buy 5 extra days.
- **Pension scheme**:Up to 6% contributory pension.
- **Flexible working**:We do our best to accommodate your preferred work style.
- **Learning & Development**:Wide range of career opportunities + comprehensive learning.
- **Discounts**:Access to Blue Light Discount Card and employee benefits platform.
- **Wellbeing Support**:Access to mental health and wellbeing assistance.
- **Team Working**:Support our mission in a collaborative team.
- At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN)?, Gender Network, Carers Network and Young Staff Network.

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